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Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
2/5

2022-10-06

They took my money

"Not a good product. It did not fit. "

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Verified
2/5

2022-10-05

did not receive

"First try said that my card info was wrong, second try said info went through but never showed on my statement. Never received anything!
"


Verified
1/5

2022-10-04

Terrible product

"1. Seams unraveling
2. Pockets seams not straight and too small to insert metal weighted rods.
3. Rude customer service.
4. False advertising. Ad says it replaces the original Lowes pergola. Material and workmanship and size doesn’t come close

Will never use them again. Please don’t trust them or their product!!

"

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Verified
5/5

2022-10-03

Gazebo replacement top

"Received the item in two days with much surprise. Have bought the product several times and only wish the product was made with better quality canvas. But nothing I can do about that."

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Verified
5/5

2022-10-03

Perfect fit

"Had to replace my canopy. Had no receipt for the swing. Didn't have the company name, store, or year it was bought. Pictures on the website let me to identify the swing and...therefore, the correct canopy. Great fit!"

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Verified
3/5

2022-10-03

Replacement Gazebo shade

"A little too large. No top cover piece included. "

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Verified
5/5

2022-09-28

Happy Customer

"Easy to order and very quick delivery of my replacement canopy !! "

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Verified
5/5

2022-09-28

"Fast and Reliable good service"


Verified
5/5

2022-09-24

Great Products

"They had what I needed and the delivery was extremely prompt!"

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Verified
5/5

2022-09-23

Very attentive, to their business.

"I ordered, they delivered. "


Verified
5/5

2022-09-23

got what I needed and it worked like new...which it was

"easy to order as long as you know the model.
"


Verified
4/5

2022-09-21

Arrived as expected. Slow shipping.

"shipping could have been quicker"

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Verified
5/5

2022-09-21

Excellent Follow-Through

"We ordered replacement canopies for our gazebo...a few days after ordering received an apology note and a refund due to a backorder but were given the option of staying "on the list" when the items were back in. It took a few months, but our reorder was seamless and we have the canopies. This shouldn't be an unusual experience, but, in today's world it is! I also got great service from Garden Winds service agents regarding comparisons of a few products. Love this company!"

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Verified
5/5

2022-09-21

Great experience

"I received my replacement canopy in a speedy manor and it was very well packaged. Thank you for making my swing set look new again and also for the care that went into it to ensure it would not get damaged during shipping "

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Verified
5/5

2022-09-20

Gazebo Cover

"I have ordered Garden Winds gazebo covers every year for the past 5 years. They are always prompt in their shipment and yearly costs are always in range. Very happy with their products, if the Arizona August downpours and winds continue to ripe the cover off I wouldn't have to reorder every year! Seems like every August or September I am ordering a new cover, once again because of the winds and rain downpours not because of poor product."

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