Product & services pricing
3.50/5
Chance of future purchase:
2.88/5
Shipping & packaging:
3.75/5
Customer service:
2.66/5
Return/Replacement policy:
3.00/5

ResellerRatings
Verified
5/5

2022-10-10

A Perfect Fit

"The replacement cover fit like a glove and was easy to assemble!"


ResellerRatings
Verified
2/5

2022-10-08

Cheap material

"Way overpriced, ripped but was able to fix it using duct tape"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2022-10-07

Easy and quick. Free shipping!

"Order a gazebo top, I will only put it on next spring. Thanks!"

Pricing of products and services
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Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2022-10-07

Perfect fit

"Fast delivery, perfect fit "


Verified
5/5

2022-10-07

Canopy replacement

"Easy to order, good color selection and fast delivery. "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-10-07

SUper fast service and delivery !!

"MY 10x12 canopy needed replacement... tried direct from supplier in China but was unable to get a quote
with no surprises. SInce I could not....... I ordered from Garden Winds .... same basic canopy different color but fine with me.

Box came in the next day !!!
"

Pricing of products and services
Overall customer service

Verified
2/5

2022-10-06

They took my money

"Not a good product. It did not fit. "

Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
2/5

2022-10-05

did not receive

"First try said that my card info was wrong, second try said info went through but never showed on my statement. Never received anything!
"


Verified
1/5

2022-10-04

Terrible product

"1. Seams unraveling
2. Pockets seams not straight and too small to insert metal weighted rods.
3. Rude customer service.
4. False advertising. Ad says it replaces the original Lowes pergola. Material and workmanship and size doesn’t come close

Will never use them again. Please don’t trust them or their product!!

"

Pricing of products and services
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Verified
5/5

2022-10-03

Gazebo replacement top

"Received the item in two days with much surprise. Have bought the product several times and only wish the product was made with better quality canvas. But nothing I can do about that."

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Verified
5/5

2022-10-03

Perfect fit

"Had to replace my canopy. Had no receipt for the swing. Didn't have the company name, store, or year it was bought. Pictures on the website let me to identify the swing and...therefore, the correct canopy. Great fit!"

Pricing of products and services
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Verified
3/5

2022-10-03

Replacement Gazebo shade

"A little too large. No top cover piece included. "

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Verified
5/5

2022-09-28

Happy Customer

"Easy to order and very quick delivery of my replacement canopy !! "

Pricing of products and services
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Verified
5/5

2022-09-28

"Fast and Reliable good service"


Verified
5/5

2022-09-24

Great Products

"They had what I needed and the delivery was extremely prompt!"

Pricing of products and services
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Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges