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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
4/5

2017-05-03

Great customer service

"Besides the cost of the canopy itself...it was a quick and good experience."


Verified
5/5

2017-05-03

Fast and satisfied

"I ordered on line Wednesday.received my order on Thursday.What more can I say.I will be dealing with you guys many times in the future.Thank you"

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Verified
1/5

2017-05-03

I haven't received my order yet

"I am
Waiting on the replace coushins for my swing !!
"


Verified
5/5

2017-05-03

Perfect replacement

"Fantastic all around, A++++ materials "


Verified
3/5

2017-05-03

Backorder

"Once I contact the service team to understand why within 24 hrs., my complete order went to back order vs., shipping.
Asked if they would send me the Canopy and back order the side netting instead of hold the whole order for 30 plus days. Would have expected that as an option vs., putting the whole order into back order status.
Never received an answer to why the system reflected available stock and shipped than to learn it was not the case.
"

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Verified
5/5

2017-05-03

Excellent delivery

"We ordered on line in the afternoon and the package arrived the next day! We're very happy with this company. "

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Verified
5/5

2017-05-03

Good value

"The item I purchased was exaxtly as advertised. The price was good and it was received promptly and in good order."


Verified
5/5

2017-05-03

Top notch

"I ordered the sun shade on one day and the product was shipped the next day and arrived a day later. I could not believe it was so fast and I only sent it standard shipping. The product itself was perfect - could not be happier and is very high quality. "

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Verified
5/5

2017-05-03

Awesome!

"Ordered from Canada and received the next day. "


Verified
2/5

2017-05-03

Replacement gazebo cover

"While it was easy to order and delivery was prompt, it is unfortunate that the 'hood' at the top does not fit. It is too small. As I already have the canopy installed, I am not going to take it off as it was difficult to install in the first place. I haven't figured out what to do about the hood at this time.

Too bad. Probably will not order one from this company again.
C MacLean
"


Verified
5/5

2017-05-03

Great product

"Product and service were the best."


Verified
5/5

2017-05-03

Canopy

"We are very pleased with our purchase and the shipping was prompt. Great value and good construction.
"

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Verified
2/5

2017-05-03

didnt fit no call back

"top didn't fit sent email no response sent back requested a top to fit sent info on mine still no response or new top"

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Verified
5/5

2017-05-03

Excellent Product

"Ordered this gazebo cover as a replacement for a gazebo that was originally purchased at Zellers, and it was an absolute perfect fit! Even thee material felt and looked better than the original. Truly happy with this purchase. "

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Verified
5/5

2017-05-03

Awesome

"I am a repeat customer and was amazed at how quickly I received my order and how smoothly our transaction was completed. Thank you and keep up the good work. I would definitely do business with Garden winds again and recommend you to friends and family."