ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
3/5

2022-08-13

"The canapoy was too small..little disappointed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-08-12

Love Garden Winds

"Love that they are able to match a cover to our gazebo frame. We’re in Idaho and the wind keeps tearing our gazebo cover to shreds. They offered a 2nd cover at a discount so we purchased 2!!
And it came in 2 days!!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2022-08-11

"Fast service for delivery, fast service when we return, the problem is the quality, the product did not adapt well to the ballancelle bought at Costco, after checking with customer service, I only had the return to my costs and I could not be reimbursed for customs fees and taxes, because the order was shipped to Canada, even if you see GardenWind.ca the orders come from the United States and $ 45.00 are retained for the return costs I find these very expensive costs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-11

Great canopy cover

"Canopy cover fit well. Looks good. Very happy that I could get someone to help me over text before my purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-08-11

Orderingi

"It was easy to order and the sales rep was very knowledgeable. Hopefully I'll receive the product by Sept 15 as stated by website"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2022-08-10

What is not impressive is the quality, I brought the best cover and it still last less two years

"My covers shipped fast and had what I needed in stock. The website is super easy to use and found the cover I needed right away."

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2022-08-09

Just as I wanted

"Canopy was just as advertised "


Verified
5/5

2022-08-09

Many time purchaser and consistently happy

"I bought my canopy system several years ago (actually on my second...(long story, don't leave it up if heavy wet snow is forecast!). Living in the south the sun is intense, and the replacement canopies from Garden Winds have been terrific. The sun fades them in a year, but I typically get 2 seasons taking it down in winter. They look great, quality is fantastic (but wish they didn't fade quite so fast), and will keep buying until my canopy system starts to fall apart. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-08-09

Returned in 30 days did not full price I paid for it

"Poor return policies
Money was not fully returned to me
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-09

Easy Replacement Swing Cover

"The canopy top cover on our swing had shredded during a heavy wind and
Rain storm. We had it for several years. Garden Winds had the perfect replacement! It was easy to put on and fits perfectly. I purchased new cushions from someone else and the swing looks almost new again! So happy!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-28

Excellent product!

"My replacement canvas for my grill cover fits perfectly! Great instructions for a return were included in case it didn't fit. Very happy with my purchase!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-08-08

The right fit !

"Straightforward and easy to find the replacement canvas for our umbrella. Would have given 5 stars if there were color choices other than beige.

"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-08-08

Big help

"They were able to look up my previous model to insure I got the right one. Shipping took no time at all!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-08

Great Service as always

"I have had to replace my canopy a few times just for wear...They have always been great with a fast service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-08-05

I was able to get it on but it was a little short so it was difficult to install

"Difficult to install. Should be longer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges