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Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
5/5

2022-07-27

Excellent service

"They were very helpful in identifying the replacement canopy that I needed and ordering it went smoothly."

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Verified
5/5

2022-07-27

Great customer service.

"The rep was very knowledgeable about the product, professional and efficient."

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Verified
5/5

2022-07-27

Great on time for Mom’s 90th birthday. Thank you!

"Arrived on time for my mother’s birthday."

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Verified
5/5

2022-07-27

Product arrived on time and in good condition.

"Good replacement for a Lowes/Sunjoy Industries 10x12 canopy."

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Verified
5/5

2022-07-27

Perfect fit and quality materials

"1st time ordering and we were pleased with the whole experience. Canopy top was a perfect fit. Definitely a better idea to replace the top than buy a new canopy"

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Verified
3/5

2022-07-26

Large size swing canopy

"Even though I ordered the large size canopy, it was a real struggle getting it to fit. My husband had to cut one of the frame poles off by 1/2 to 3/4 inch and it still stretched the fabric to the point of stressing the seams. We think that the length should have been 78 inches for the fabric as it had no give. Once we got it on it was ok."

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Verified
5/5

2022-07-26

10x10 Canopy Top

"I was basically proceeding blind as I had an old canopy with no serial number. I sent them pictures and did manage to get a partial serial number from the old canopy top. They recommended the model they thought was most likely correct. I ordered the canopy which came within a few days. I installed it and it fit perfectly. Thank you for all your help. Your customer service personnel were very helpful.

George
"

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Verified
5/5

2022-07-26

Pleasantly pleased!

"Thank you Garden Winds for the customer service. The salesperson was friendly and helpful. My product came in a timely manner, and the canopy fit perfectly. It was easy to put together, and it has held up very well so far. I am pleasantly pleased! I will definitely use your company again. Thank you again. "

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Verified
5/5

2022-07-26

Prompt and great customer service

"My second order with GW and the experience was good again! "

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Verified
5/5

2022-07-26

Excellent Customer Service, Great Product

"I had a question about a product and I received a response within a few minutes, with a product suggestion that would better fit my pergola. The order was shipped within a few hours and the product was excellent, and I received a follow up email. Would definitely use this company again, great customer service and product."

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Verified
1/5

2022-07-26

Ordered months ago and have not seen it yet

"The title says it all, probably took y money and ran."

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Verified
5/5

2022-07-25

Perfect

"Perfect fit for my gazebo. The material is better than the last one. Thank you!"

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Verified
5/5

2022-07-25

Easy process, I do recommend.

"Once The correct cover was found, ordered, shipped, received, just that easy. Good quality product, very happy. "

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Verified
3/5

2022-07-25

Can’t review an item that hasn’t arrived yet.

"I don’t understand why vendors ask for reviews of items before you’ve received them. They seem to know everything else about us. Why not that basic fact?"


Verified
5/5

2022-07-25

Worked as expected

"Found what to order , and was delivered on time. Thanks "

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