ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
5/5

2017-04-24

Excellent

"I'm satisfied with the service you provide. "


Verified
5/5

2017-04-24

Friendly, Prompt & Efficient Service

"I placed an on-line order for a Gazebo canopy and received the merchandise within two days. I was a bit confused with the receipt because the name of the type of the canopy was different on the receipt from the one I had ordered.

I called the hotline number to check and was told that the difference was simply that the name was different in Canada and in the U.S. The operator was personable and friendly.

Great experience. Second time I've ordered on-line from the group in four years. Both experiences were extremely satisfying.

"


Verified
5/5

2017-04-24

Re-order

"Quality product. Arrived when expected. Appreciate they continue to carry the products I need. "


Verified
2/5

2017-04-24

Poor quality; poor fit

"Garden Winds needs to check its pricing and the manner of shipping because the quality of the canopy and the fit are very poor quality and the one pound package could have been sent regular mail much cheaper than the $9plus with UPS. I can understand why Lowes dropped your product. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-04-24

Perfect

"Fast and excellent product"


Verified
5/5

2017-04-24

Excellent

"Shipped promptly, quality better than original pergola !!"


Verified
1/5

2017-04-24

Swing Canopy

"I bought a swing exactly of the Orchard Supply one that I have. It does not fit properly and was having a party, to late to return it but also had cheap fabric. I got it on the swing but the Velcro tabs do not match up with the bar, about 4 inches off. Orchard Supply had a thicker fabric that the garden Winds version which was made by Garden Winds. Will not order from Garden winds again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-04-24

Gazebo canopy

"Excellent product and reliable company. This was our 3rd time purchasing from Garden Winds and have had no issues ever."


Verified
5/5

2017-04-24

Made my Wife very happy!

"Purchased a swing from Home Depot years ago and love it. Was concerned when cushion and canapy were wearing out and needed to be replaced. Found just what I needed from Garden Winds. This was a much easier problem to solve thanks to you. Made my Wife very happy. Priceless!!!"


Verified
4/5

2017-04-24

Swing Cover

"The cover fits perfectly. It is not the same as the original in color or fabric."


Verified
4/5

2017-04-24

Great

"The order was a little over priced."


Verified
5/5

2017-04-24

Great quality

"Although I bought the wrong size and having to send the first one back, the quality appeared to be great and looking forward to getting my 2nd one and getting it put up. "


Verified
5/5

2017-04-24

Gazebo cover

"Was exactly as ordered great quality
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-24

Good product

" This canopy top fit nicely and is much heavier than the Home Depot one. We are hoping it lasts much longer. Time will tell."


Verified
5/5

2017-04-24

Arrived on time and got exactly what I had ordered.

"Great experience; I'll be back"