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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
4/5

2017-04-25

Needed new top

"Love the heavier top. So much better than the last 2 tops I purchased. It would have been to get an e-mail notice that it had been shipped. Delivery was very fast."


Verified
5/5

2017-04-25

Perfect..thanks.

"Great job. Price, quality, ease of ordering."


Verified
5/5

2017-04-24

"Wonderful to find a replacement that fit and was so affordable "


Verified
5/5

2017-04-24

Our Summer Hideaway

"Our gazebo was ten years old and the cover was getting a bit thin and ready to give out. I thought that we would never be able to get a replacement to fit it. We found what looked like a replacement cover and it seemed to be the right size. We ordered it and when it arrived, we installed it and it was a perfect fit. Good for 10 more years....Thanks Garden Winds"


Verified
1/5

2017-04-24

Poor customer service

"I purchased a full replacement gazebo and after I checked out realized I had not purchased the clips to hang the side panels. I called the company back a short time later and asked if I could order them And waive the shipping fee (which was actually more than the clips themselves )because I had just placed an order a short time ago. they told me no, they would not do that. I will not shop here again."


Verified
5/5

2017-04-24

"Fast delivery, but was not able to select the colour I wanted."

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Overall product shipping and delivery process

Verified
5/5

2017-04-24

Happy Customer

" The stitching tore of one of the corners before I finished installing the canopy. I contacted Garden Winds and within four days the matter was resolved and I was completely satisfied with the outcome! Excellent customer service.

"


Verified
5/5

2017-04-24

happy with it so far

"nice timely delivery,it looks to be reinforced well enough"


Verified
5/5

2017-04-24

Gazebo

" I bought my gazebo about 12 years ago. This is my second one from you guys and it lasts about 5 to 6 years. It was really simple to put up and easy. Thank you so much!! "


Verified
5/5

2017-04-24

Great!

"Got the right canopy, and promptly. I applied Scotchguard as recommended, so now we'll just have to see if this "riplock" material holds up as good as they say."


Verified
5/5

2017-04-24

Swing Cover and Cushions

"Very happy with all the items I have purchased from them."


Verified
5/5

2017-04-24

Gazebo Canopy

"My order was placed over the internet and was received in two days as I placed it late at night. It was easy to find and place. I would recommend and use Garden Winds again."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2017-04-24

Good service

"Timely shipment of canopy order "


Verified
5/5

2017-04-24

Pergola cover

"I forgot my password from my previous order. I got a new one to use for this order in a matter of moments. I tracked my order online and my pergola cover arrived in two business days. Great customer service!!"


Verified
5/5

2017-04-24

Mike

"Everything was great, delivery was a little slow."