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Product & services pricing
3.72/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.50/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-04-17

Quality product

"Very pleased with the product both in quality and price."

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Verified
5/5

2017-04-17

Excellent

"Very satisfied with service"


Verified
1/5

2017-04-17

had higher expectations

"I've ordered from Garden Winds previously and was very satisfied.

This time I ordered three items. One pergola canopy, one gazebo canopy and a gazebo side panel. These orders were of the better fabric with, I think they call it, rip-stop (sounds good and looks good). I haven't looked at the other two items yet but the pergola canopy is sewn lopsided. I did not notice until I put it up. Looking at where the bar hangs on the canopy, the bar tilts about 1.5-2 inches on both bars (very noticeable). However, before putting it up I sprayed it with 303 protectant (pricey) and don't want to have to do it again. Not sure how this is going to be handled.

I haven't put the other two up yet because I don't have enough 303 protectant; waiting for an order.
"

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Verified
5/5

2017-04-17

Perfect color and comfort

"Thick, comfy pad that looks rich and sophisticated. Cool blue is calming and relaxing. Highly recommend. Wish the price was cheaper, but I think it's worth it. And it is cheaper than some I've seen. "


Verified
5/5

2017-04-17

Canopy

"This was a great experience "

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Verified
5/5

2017-04-17

Great business ethics!

"Received the items promptly and were very pleased with the materials. Just beautiful! Will definitely order back from them egen time comes. Thank you Garden Winds for providing a replacement! We could use our swing again after 10 yrs of storing it in the backyard. "

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Verified
5/5

2017-04-17

Great product

"The cover came on time and was 100 per cent what I ordered. Material and color was prefect. "

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Verified
5/5

2017-04-17

Havenbury Replacement Canopy - RipLock 500...

"The original canopy which came with the Gazebo only lasted one season...Latest canopy was a replacement for a previous Garden Winds canopy that has weathered several harsh summer seasons, heavy winds & rain, a couple flying tree branches as well a few occasional late fall snow storms...The latest cover seems to be upgraded from the previous covering I purchased from Garden Winds several years ago... Stitching is well done... Seams & corners appear to be reinforced better as well as the overall fit & finish...Even my custom auto upholstery & convertible top guy was impressed by its construction...Treated the fabric with Starbrite waterproofing...Expect the gazebo to outlast me..."


Verified
5/5

2017-04-17

First class service

"When I needed to replacement canopy I contacted Garden Winds. They were very helpful on the phone, directing me to their Canadian site, so I could ship it directly to my home. Placing the order on line quick and simple - the website was well laid out, so I was confident I was ordering the correct size product. My order arrived within 3 business days - amazing!. So, I had an excellent customer experience, and a have an great product. Couldn't be happier!"


Verified
5/5

2017-04-17

Great gazebo/pagoda cover

"The original cover rotted by the harsh Arizona Sun. The new cover has reinforced threads and looks to be stronger and able to withstand the AZ Sun. Thanks for the updated cover."


Verified
5/5

2017-04-17

Great product.

"This isn't the first time we have ordered with Garden Winds. The gazebo cover we purchased fit perfectly and we made sure to purchase the superior quality cover this time. It is much better than the 'budget' cover. Shipping was very quick and efficient."


Verified
5/5

2017-04-17

As nice or nicer than the original.

"We were given your info from a Lowes employee. We ordered online and it came quickly. Fit perfect and appears to be of excellent quality. Will see how it holds up. Thank you. "


Verified
5/5

2017-04-17

Replaced swing set seats and canopy

"Delivered promptly. Appears to be good quality, great fit. My swing set looks as good as new! "


Verified
5/5

2017-04-17

Gazebo replacement

"Easy to order, arrived quickly, looks great. Love the new color!"

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Verified
4/5

2017-04-17

quick and efficient service

"pleased with the way every thing was done"