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Product & services pricing
3.65/5
Chance of future purchase:
3.78/5
Shipping & packaging:
4.46/5
Customer service:
4.00/5
Return/Replacement policy:
3.90/5

Verified
5/5

2017-04-18

The best service ever

" I had an issue with my new canopy cover, not the fault of Garden Winds, I called customer service, she responded quickly and got another one out immediately. All companies need to learn what Great customer service is, Garden Winds is a 5 star."


Verified
5/5

2017-04-18

Perfection!

"Everything was as exactly as stated!!!"


Verified
4/5

2017-04-18

Canopy top

"Order shipped promptly and arrived in good condition. Only reason not give 5 stars was price was a little higher than other tops I have and have replaced. Good product."


Verified
5/5

2017-04-18

Good price, great fit

"Finally found a good supplier for replacing our gazebo roof cover and side netting. website was easy to locate my make/model. Price was reasonable and the fit to my gazebo frame was perfect. I'll be back for my next replacement."


Verified
5/5

2017-04-18

The canopy that I ordered was perfect.

"Very difficult to find and they had exactly what I was looking for and shipping was fast."


Verified
4/5

2017-04-18

Good but pricey!

"Replacement canopy is a perfect fit. Better than the original. The only downside is that the price is too high, It should be at least $30 less ex[ensive."


Verified
5/5

2017-04-18

Happy

"Quick from order to delivery. Would recommend and use again."


Verified
5/5

2017-04-18

Perfect Fit!

"I have been looking EVERYWHERE for a replacement canopy for my patio swing that I purchased 9 years ago. The challenge was the unusual dimensions of the canopy frame. I finally found it here and it is perfect in every way!"

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Verified
5/5

2017-04-18

Easy breezy

"Great representative very helpful. My second purchase both great "


Verified
5/5

2017-04-18

Beautiful cushions.

"Beautiful cushions. Love the vivid color and feel of the fabric. The fit is perfect for my chairs. The only disappointment I encountered was, they could not delivered to my second home. The cushion had to be deliveted to the address on the credit card only. Not cool!! That needs to change!!"

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Verified
5/5

2017-04-18

Swing replacement

"Prompt service of replacement swing cover"


Verified
5/5

2017-04-18

Very good quality canopy cover!

"The replacement cover arrived promptly and was exactly as represented..very snug fit but is going to be great for the summer!"


Verified
1/5

2017-04-18

Bad customer service and product

"When ordering we went by the product sizing that Garden Winds supplies - where you purchased the original frame and the style name - we even had the original box the gazebo came in. When we received the canopy we put it up and it was about 6" too small on two of the cross frames. We also paid for the "extra" upgrade on the fabric. We took down the canopy and there were tears on almost every section. It didn't even last 6 months. When we called to see if they would do anything about the sizing and the poor quality their customer service said we could send it back but we had to pay for the shipping and they would not replace it. That was a slap in the face. Bottom line - very bad quality and customer service."

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Verified
4/5

2017-04-17

Nice fabric!

"Customer service was responsive. Cushions are much nicer than originals. Better fabric, not as hard and stiff, making for more comfortable seating. "


Verified
5/5

2017-04-17

Gazebo top

"Product fit perfectly. Very happy."

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