ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.04/5

Verified
5/5

2017-03-27

"Delivery was on time. Fit was perfect."


Verified
5/5

2017-03-27

"I have ordered 2-Covers now from Garden Winds and have had great success, each time is a winner. The covers have come in just a few days with no problems. Thank you Garden Winds, keep up the good work. "


Verified
5/5

2017-03-27

Shade

"Quick delivery, nice price and just what we ordered."


Verified
5/5

2017-03-27

Excellent customer service

"Customer service was able to find exactly the product I needed with very detailed help. Response was within an hour of posing my question. Would definitely buy from again.

Return process is also simple and easy.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-03-27

Missing attachment clips on gazebo cover

"Cover is not on tight due to many missing attachment clips."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2017-03-27

Umbrella replacement

"I am having to return the product that I purchased. Customer service was useless."


Verified
5/5

2017-03-26

Happy Gazebos in Pleasant Hill

"Over the years we have purchased very good quality replacements from Garden Winds. Little did we know how close they were. The gazebo covers are left up year round, and if we could only keep the squirrels from tearing out the netting on one of the vents, we would be in gazebo heaven. In the meantime, we know exactly where to go. We have a Smith & Hawken one from Target, and the Garden Winds replacements have always fit great and held up better than the original. Our Sears Bay Window is rather decorative and the Garden Winds replacement fits like a glove. Very, very happy with our purchases. Happy in Pleasant Hill. "


Verified
5/5

2017-03-26

Happy in the backyard

"This is our second cover with your company and both times it was an easy and quick purchase. We are very satisfied. The gazebo looks great!"


Verified
5/5

2017-03-26

Canopy replacements

"Our large canopy went on so easy. We have not tried putting on the swing canopy yet. We are hoping we ordered the right one. time will tell. Your website makes it very easy to order the replacement canopy we need, let's just hope the swing one is correct too.
This is our third time ordering the 10 x 12 from you!! Love it.
Thank you.
"


Verified
5/5

2017-03-26

good product

"pretty straight forward no problems"


Verified
5/5

2017-03-26

Outdoor swing awning

"Found the perfect swing awning cover, it' exactly the one I needed. Quick order, quick shipping & great service. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-03-26

LOVE THEM

"will shop with them again "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-03-26

Satisfaction guaranteed!

"I call my orders in because I like talking to a friendly competent associate. Very good experience all around. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-03-26

On line order

"Dia customers service "


Verified
4/5

2017-03-25

Replacenent canopy

"I like you service but with the canopys that I have purchased would last longer than a year-I have bought 3 in 3 years- pockets ripped out on all of them"