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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-03-22

delivery

"got what I ordered and on time"


Verified
5/5

2017-03-22

Fit perfectly, and I didn't know model number.

"I inherited two great heavy-duty patio umbrellas from a neighbor. After years of weather exposure, they needed new canopies. I did a good deal of searching online and finally made my way to Garden Winds. Although I didn't know the model number or where the umbrellas were purchased, I looked at the pictures and specs at the Garden Winds website and was able to identify my umbrellas. I was delighted when the replacement canopies fit perfectly. As another reviewer noted, I would have preferred a slightly heavier material and additional color choices, but the workmanship, fit and ease of ordering made Garden Winds a great choice. Took 15 minutes or less per umbrella to install. And they arrived very promptly!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-03-22

8x8 Barzebo cover

"Fourth order, great results"


Verified
1/5

2017-03-22

No good

"Put canopy on it rained nexted day and on all 4 sides rained filled up directly in the middle where there are no holes for the rain to escape. Very unhappy"


Verified
5/5

2017-03-22

Excellent product and great service and delivery.

"Great product customer service is ever helpful "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-03-22

Jim

"100% satisfied with price and product. "


Verified
5/5

2017-03-21

Great Fit and quality!

"This is our 3rd replacement canopy in 6 years. The fit and quality stand up year around. The hot summers, rain, wind, and some snow do take a toll, but we get two years of cover for our spa and swing.
"


Verified
1/5

2017-03-21

Cedar River Gazebo Replacement Canopy - RipLock 350

"Bough this replacement canopy cover about a year and half ago, it lasted one year and started ripping, maybe that's why they call it riplock? That's all it does is rip. The material is thin and weak. The original Sears canopy cover lasted 4 years, this one made it one year, and we take it down in the fall and don't put it back up until Spring. It sits in out shed in the off season. The Sears part number is discontinued so they know you are stuck buying this substandard aftermarket canopy cover. I called Garden Winds to ask them what they could do for us, they said absolutely nothing, they stated a 6 month warranty. So I have to spend another $160.00 for more junk that does not last. So you have to buy a new riplock cover basally every year. Now that's top quality. Great company, no really."


Verified
3/5

2017-03-21

Gazebo canopy- 10 x 10

"Ordering and delivery excellent: easy & fast.
Winter here still so cannot comment on fitting size or ease of installation.
Quality of fabric very light, no where near the quality of original cover.
"


Verified
4/5

2017-03-21

Just what we needed!

"We have had to replace our canopy on our porch swing twice and are always thrilled to find that Garden Winds still has the canopy we need, even though the swing is quite old. The quality is always good and the service has been quick and efficient. Hope we can still order another canopy in a few years."


Verified
5/5

2017-03-21

Warp Speed Canopy

"This is the second time we have used Garden Winds, we shall continue to place them at the top of our call list! We needed two replacement canopies, so I telephoned one afternoon , spoke to a lovely and as always helpful woman, she essentially placed our order while we were speaking! When I hung up, a confirmation email was already in my inbox. Two days later at 11 a.m. our canopies arrived at our door! No big deal you say? Well Garden Winds is in California somewhere, while we are on Vancouver Island in British Columbia, Canada! As well, the parcel had to pass customs between the 2 countries.
I highly recommend Garden Winds.
"


Verified
5/5

2017-03-21

Great product

"Very easy to get a replacement through this company. "


Verified
5/5

2017-03-21

Swingin

"Arrived quickly and fit perfectly. Hope it is stronger than original that only lasted a year!"


Verified
1/5

2017-03-20

Poor quality

"Was very disappointed with this canopy. Poor quality which would not last long. Will be returning it."


Verified
5/5

2017-03-20

What a Sun stopper!!

"My new replacement canopy for my swing that I bought at Costco is perfect! I matched the style I had from your website. I literally installed it in 2 minutes and it looks great. I will buy with confidence with you all when I need a new cushion as well. Thank you."