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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
2/5

2017-03-19

Fit

"Did not fit the frame well about an inch too small"


Verified
5/5

2017-03-19

Perfect fit!!

"I was a bit nervous that the dimensions of the inside square would be right....our gazebo was 24" x 24" and the canvas was 28" x 28"....was originally purchased at costo and found it on Garden winds.....the undetermined is if the material will last .....rating to be continued....next year.."


Verified
5/5

2017-03-19

Outstanding!

"Very nice quality material. I was very pleased with it."


Verified
2/5

2017-03-19

Expensive shipping costs!

"Paid over $50 for shipping on an item that cost $390! This is rediculous amount from your company. Recently Ordered chairs and a table from Overstock and Hayneedle and received free shipping! Won't order from your company in the future as competitors are providing better incentives and discounts"


Verified
5/5

2017-03-19

"Great replacement cover. Was delivered quickly, fit snugly, and looks terrific!"


Verified
5/5

2017-03-19

very Responsive

"The customer service department promptly answered every question I had and we're very helpful. I had confidence that I was ordering the correct umbrella replacement cover. It was a perfect fit. Very satisfied. "


Verified
1/5

2017-03-19

"very poor customer service offered absolutely no help in rectifying an incorrect order so i was basically stuck with an order i didn't want"


Verified
4/5

2017-03-19

Short Life Span

"Our cover lasted about three years before it shredded in a wind storm. Good thing it's easy to replace--we bought two!"


Verified
5/5

2017-03-19

Quick shipping

"Received our order very quickly!"


Verified
4/5

2017-03-19

Seems like good value

"Haven't had a chance to install the gazebo cover yet but just looking and feeling it it seems likely that it will last longer than the previous ones have. The material is much thicker plus it's supposed to prevent and/or minimize rips. Tired of having to replace cover every year or so due to we seem to live in a "jet stream " almost every evening we get pretty stiff winds even on calm days. Have great hope for this one "


Verified
5/5

2017-03-18

Fast and Easy

"Easy to order and quick delivery-couple days"


Verified
1/5

2017-03-18

Bad

"I have not received my order yet! Very upset!
"


Verified
5/5

2017-03-18

The bomb

"Thank you very much for the great service and quick delivery. "


Verified
2/5

2017-03-18

Did not fit the frame

"Even though we have purchased these replacement canopies in the past, this one was too small, even with stretching with all our might. We zip-tied two corners. Will more than likely replace the entire thing later this season."


Verified
5/5

2017-03-18

Replacement canopies

" your products are very fine. We've purchased two other in various sizes in the past and will continue to purchase from you. As needed"