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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-10-14

"Efficient service
speedy delivery
excellent quality
"


Verified
5/5

2016-10-14

All good

"Received correct item ordered in a timely fashion. What more could you ask?"


Verified
5/5

2016-10-14

Excellent Service!!

"I had a terrible experience over the summer with another company. I had ordered a replacement canopy for our gazebo in May. In June I called and they said the order was never received!!... they re-issued the order and said we would get a refund and a free canopy! Then, at the beginning of August I was so furious and we had been counting on being able to use our deck with the gazebo for the summer!! I called the company and gave them an earful and told them to cancel the order!! At this point I was soo disappointed that the whole summer went by and we weren't really able to enjoy our deck! We ended up buying a new gazebo during an end of season sale at Lowes. We were able to refinish the deck during the wait time for the replacement canopy however!! We're now nearing the end of September so I decided to order another canopy for our new gazebo through Garden Winds online! I was sooo excited that we got the additional canopy in 3 days from the U.S., interestingly, during the wait for the Garden Winds canopy, we get a delivery and it's the canopy I had ordered from the previous company!!....3 months later!!
The canopy we received from Garden Winds is of a much better quality and a bit more expensive than the one I eventually got from the other Company!!
So I highly recommend Garden Winds for all your Gazebo needs!!
"

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Verified
5/5

2016-10-13

Fantastic company

"Very happy with everything, and fast shipping"


Verified
5/5

2016-10-13

"This was the first time we had ordered from Garden Winds. We were very impressed with the delivery time from the order date. It was no more than 48 hours. Excellent service!!!"


Verified
5/5

2016-10-13

Customer Service Is a Winner

"It is amazing! You aren't on hold, you speak to any actual person. They are knowledgeable and caring. You are helped and what you request or order they deliver.
Can't beat that!!!
Thanks!
Denny and Barb Teymer
"


Verified
5/5

2016-10-12

Great cover

"This is the third canopy we have purchased
From Garden Winds. We are greatful that they
Sell the replacement canopy cover .
"


Verified
4/5

2016-10-12

didnt get on time

"like the canopy and cushion was late getting here"


Verified
5/5

2016-10-12

RipLock Canopy and Netting ...

"Very pleased with the product. Thank you !"


Verified
5/5

2016-10-12

Comfy patio cushions

"Made well, perfect color, very pretty, and the right price! The Florida hurricane delayed the delivery, but they arrived safely. I am greatful that you carry a tan fabric! They look great in the outside wicker sofa. Thanks!"


Verified
5/5

2016-10-12

Great service !

"What can I say ? I ordered, they came quickly! Item exactly as described. Price was great !
No problems ! Very happy !
"


Verified
5/5

2016-10-12

Love my new canopy top!!

"I purchase the color nutmeg, my gazebo looks beautiful.
The material seems more durable then the original canopy I had.
"


Verified
3/5

2016-10-11

New canopy

"I was very happy with the shipping of the new canopy. It was received very timely.
We are not going to use the canopy until next spring so not able to make any more comments. I am sure it will be better than the one we took down.
"


Verified
5/5

2016-10-11

Compenant Companies are rare to find and you're one of the few

"Glad you keep the past covers instead of changing to new ones every year. Amazon sells these and you have to buy the netting. By you giving the option shows you know the needs and wants of your customers. You have a loyal customer with us, we ordered from you before and there was no problem with that order either. We will definitely tell people about Garden Winds"

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Product Returns/Refunds/Exchanges
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Verified
5/5

2016-10-11

"Your representatives were outstanding in every respect and went out of their way to
handle my request.
"