"Received our Universal Swing Sling on the date promised. The only gripe is no instructions. I referred to the product video for installation instructions, but I had to figure my own way to keep the straps from slipping back through the buckles. However, it fit perfectly and we're swingin' again! Very glad to have found this product!"
"got the wrong size -reordered------"
"I ordered a replacement top for my backyard gazebo.
It arrived exactly on the day they said it would.
It went on the frame, replacing the original top, much, much easier than I
thought it would, and it looks great
Much better than the torn and ripped one, which was flapping in the wind, that it replaced."
"Easily to put up. It fits nice and tight. Now wait to see if it lasts."
"If you want to replace your charm swing cushion this is the place to get it from......great quality and fast shipping"
"I purchased a replacement gazebo cover from Garden Winds and the day it was delivered they posted a 20% sale the exact item I had just purchased.
I emailed them immediately, 21 Aug.
Today is August 31st and I still have not received a response. I think that is very poor customer service."
"received canopy quickly....tried to put it on......wont fit......why? because it was made about an inch to small....9' 11"nstead of 10 x 10. Therefore grometts wouldn't fit at corners into bolts. Must be many many of these going out to unsuspecting customers. To return it would be a loss of our money for shipping .....deductions for this.....and that....etc etc. Bad to deal with. People......buy local.......not from this group of shysters!!!!!!!!!!!!!!! F.U."
"Love it - we were able to find a replacement cover for the previous sturdy frame we had. This is well made, and fits well! We had ordered a whole new canopy , cover and frame, from another seller. It collapsed its first year in a thunderstorm, from the weight of the water that collected on the canopy !
We are so pleased to find a cover that the rain doesn't collect on, and fits our frame."
"We ordered a replacement canopy for any existing frame. Although we thought we ordered the right one, based on its description and what we needed, it didn't fit. That part was disappointing. However, the shipping box included a return FedEx label; all we had to do was repackage the canopy and drop it off to FedEx. For a $10 fee (which we understand will be deducted from the refund we expect to get) the item was returned to Garden Winds. Although we were disappointed that the canopy didn't fit, the return process was relatively easy; we are expecting a refund (less $10) in the next few days. "
"Site met all my needs and everything was simple in ordering."
"We received the order within a very few days and the quality off the new canopy for our gazebo was even better than the one we were replacing. We are very happy with the product and services. "
"I hVe had the same frame for 10 years The sun rain and wind are tough here..replacement canvas from Wind Garden are top quality and get here quickly.. "
"ordered it on tuesday it was here thursday california to ontario canada good service"
"VERY SATISFIED WITH CUSTOMER SERVICE AND THE QUALITY AND FIT OF THIS CANOPY."
"This is my 3rd replacement top. Very pleased with the service thus far but the last top I got with Riplock technology barely lasted 2 years where as the others, with proper care, got me thru 3 to 4 years. So I will see how this new one holds up "