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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
2/5

2016-07-28

Waiting on return

"I have sent back my order, it was received 7-26-16 at Garden Winds (Ramos) and I am waiting on a response from Garden Winds.
Item was thin, no where near the thickness of the Lowe's original canopy.
"


Verified
3/5

2016-07-28

We'll see...

"Wrong size cover (roof) sent...short by at least 6". May increase star rating depending on how fast my refund is."


Verified
5/5

2016-07-28

Perfect fit!

"My old canopy and netting finally gave out after eight years of exposure to the summer sun. I was pleasantly surprised to find Garden Winds sold replacements. The new canopy and netting arrived quickly. They fit perfectly. Thank you Garden Winds!"


Verified
5/5

2016-07-28

Satisified

"Delivery was timely, and the canopy fit good, a little tight but that is to be expected.
the quality seems better than than the original.
"


Verified
5/5

2016-07-28

Top Cover

"When ordered was timely and received it right away, all did a great job, very happy with product, color was good, material was good and also a great fit. Would recommend to anyone. Thanks again."


Verified
4/5

2016-07-28

Good Product, but 3 Strong Adults, 2 ladders to Install

"This is obviously good fabric but it is very difficult to install if you don't have a perfect fit with your frame. ( It took lots of tugging and pulling, loosening screws on the frame, and a about 90 minutes to install. We felt like we had been lifting weights at the gym.
We suggest a much more customer friendly means of attaching the tarp to the frame. I imagine there are many customers without the number of people or strength to install it.
"


Verified
5/5

2016-07-28

It was a great experience.

"A pleasure to do business with them."


Verified
5/5

2016-07-28

Good Replacement

"My replacement canopy is great, the colour is what I wanted and the size perfect for my frame. Last time I replaced I had to try a couple of times to get a good fit but this time it worked on tyhe first try. Thanks"


Verified
5/5

2016-07-28

Quick response and great product!!!

"A recent storm tore apart my DC America Parkland Heritage gazebo canopy, and I immediately went to Garden Winds' website to order another. I was so pleased with the website layout, which allowed me to identify my original seller (American Sales), and then to identify the specific gazebo I own! Made the job SO MUCH EASIER! They also offered an upgraded version with "ripstop" material for a small amount more, which I accepted. They quickly shipped it out to me, and I got it in just a few days. I am so happy with this new canopy! It's actually better than the original canopy that came with the gazebo!!!"


Verified
5/5

2016-07-28

perfect fit

"We got a "free" shade structure from our neighbors. The frame was in excellent condition, but the canopy was a ripped to shreds. The Garden Winds replacement was a perfect fit and better quality than the original canopy."


Verified
5/5

2016-07-28

windy delivery

"I couldn't believe how fast the delivery was!! And no hidden fees "


Verified
5/5

2016-07-28

New canopy brings 9 year old gazebo back to life!

"Canopy fit perfectly with same dimensions and style as the original gazebo which was purchased from Target in 2007! Only concern is that the 90 degree angled hooks are not as tightly angled as the originals, so I am not sure how securely they will hold in the wind. We might need to use pliers to bend the hooks a little more if it becomes a problem.
Original was thicker and lasted 5 years until a major windstorm ripped it. First replacement and this second replacement from Garden Winds are not as durable, and can be expected to start deteriorating in 2-3 years, but our gazebo itself needs to be replaced soon.
"


Verified
5/5

2016-07-28

Top of the Toppers!!!!

"Ordered a replacement top for my Gazebo. Received item with in a few days. Couldn't ask for quicker service!!!"


Verified
5/5

2016-07-28

"We're very happy with our new gazebo cover!"


Verified
5/5

2016-07-28

"This is the 3rd one of my purchases of your products, but it was in the stores. This was the first purchase on line.. The replacement didn't fit the kazebo that I had previously purchased from you"