ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2016-07-28

shocked us

"when we ordered this product we did not expect such prompted service , it was unexpected that it arrived in 24 hours .the colour of the fabric is perfect and matches our furniture. We are very happy bob and bonnie."


Verified
5/5

2016-07-27

Lightning fast shipping

"I was very impressed at how fast the product arrived."


Verified
3/5

2016-07-27

Too small for the frame

"This is the 4th replacement I have purchased from this company in the last 6 years. The first two were great - true to size, good fabric, easy to install, and a fair price. Last year the cover was almost 3 inches too small including the top hole for the upper canopy. We ripped the cover trying to get it on the frame. This year the cover is 2 inches too small and we cut the frame down in size in order to fit the cover. This is the correct cover - I saved the invoices over the years to ensure the proper replacement was chosen. I do not know if Target has changed their canopy or if Garden Winds is saving a couple bucks by cutting off an inch here and there. Canopy frame will be replaced next year and I plan on shopping the replacement covers BEFORE I purchase. Not a bad company, just a bad fit."


Verified
5/5

2016-07-27

Custom Fit was perfect.

"The custom fit for my gazebo canopy was just right and the riplock technology is great.
Thank you.
"


Verified
5/5

2016-07-27

"Quality of the awning & screens seems to be very high. Everything was as expected.
Overall, I was very satisfied with the quality & looks of the product.
"


Verified
5/5

2016-07-27

"Very pleased. Fast shipping."


Verified
5/5

2016-07-27

Close works

"I had some difficulty selecting the correct model number of sunshade cover. The photos of the framework were not always as clear and detailed as I would have preferred. Consequently I had to make some minor modifications to the framework i.e. I cut off the decorative corner balls that sat above the cover. The cover was a very snug fit. Ibelieve I did not order the correct model number for our frame. However, in this case, close works.
p.s. shipping time was excellent, delivered to Canada within 3 business days
"


Verified
4/5

2016-07-27

Nice try!

"It was easy to navigate their website and and order a replacement canopy for my 8' patio umbrella. It arrived promptly as promised and looked well-sewn and strong. They had warned that for my umbrella the canopy might not fit. It didn't. I returned it and have been promptly notified my credit card has been credited. They were honest. There was no hassle. I am impressed with the company."


Verified
4/5

2016-07-27

"Easy to order. Shipped quickly. Happy with product."


Verified
4/5

2016-07-27

Cushions

"Overall it was easy to find product and order was filled quickly! About the product, We are disappointed that the cushions did not come with a way to secure the upper portion, so we have issues with cushion dropping down and making it harder for our elderly to be safe when they are going to sit down and getting up the cushion falls forward and can cause issues with rising safely. Product is very nice otherwise."


Verified
5/5

2016-07-27

A new cover

"Hopefully this one last a little longer the old one is disintegrating quickly."


Verified
5/5

2016-07-27

"Easy to order, easy to purchase, delivered quickly, fit perfectly. Totally happy!"


Verified
5/5

2016-07-27

The Outhouse

"I liked it very much. You didn't have the one I really wanted, so I chose the one I got."


Verified
3/5

2016-07-27

"Delivered quickly. I feel the price was too high for the quality of the canopy."


Verified
5/5

2016-07-27

Fit the bill

"Our gazebo is several years old now but Garden Winds still keeps the replacement canopy in stock. Its quality is by far better than the OEM and we're happy. Being in the Midwest with the full range of weather in the Spring-Summer-Fall, we can get about one warm season out of a canopy. The OEM lasted half that."