ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
2/5

2016-06-27

The illustration showed one color fabric

"I received and ugly striped product."


Verified
5/5

2016-06-27

Well done

"It was quite a long search. Then I found Garden Winds and was able to get what I needed and wanted although had to accept some compromises on the color.
Like Mr. Ford was saying: you can choose any color you was provided that it is Black".
Here looks like Black is Beige but it was OK.
I suggest a clearer ordering process and some additional instructions.
Thank you
Alex
"


Verified
5/5

2016-06-27

Great Produce, Great Service

"We ordered a replacement cover from Garden Winds. The cover came within a few days and looks great."


Verified
3/5

2016-06-27

Still waiting

"Oder not filled yet. Still waiting, apparently the canopy is not in stock."


Verified
5/5

2016-06-27

return customer

"I keep coming back for canopy covers from Garden Winds because their product is the best and the pricing is very reasonable. I had to return a canopy I had ordered by mistake and the customer service was outstanding on the return."


Verified
5/5

2016-06-27

Quick as the wind

"Quick service when you need it,"


Verified
5/5

2016-06-27

Perfect fit, high quality materials and stitching

"Super satisfied. If you ever begin selling the matching privacy panels, please notify me, I will buy those as well."


Verified
5/5

2016-06-27

A Great Backyard!!!

"We Love are gazebo!!! I am really glad I found your site!! The Canopy fit great !! I like it better than the Original. The canopy came within a week! I was really excited about that. !! Thanks for the great service!!!"


Verified
2/5

2016-06-27

Product fail

"The replacement canopy I ordered was not designed like the original. This canopy is very overpriced to be lacking qualities offered in the original version. I will be more careful if I ever order from this company again"


Verified
5/5

2016-06-27

"Somewhat tight to install but once on it fits great"


Verified
5/5

2016-06-27

Very happy

"We are very happy with our replacement cover for our shade gazebo. It fits perfectly and is better quality than the cover that came with it."


Verified
5/5

2016-06-27

Looks good

"Got it in a week, I guess I live on the wrong coast. Went up very easy, hope it lasts as long as the original."


Verified
5/5

2016-06-27

Shady

"We were extremely satisfied with purchase of the gazebo top we purchased, from our initial phone call to order to the quick delivery. Unfortunately, the top did not adapt to our gazebo which caused us to return the product. However, it material and workmanship appeared to be of very high quality and we really wished it would have worked for us. We will definitely keep you company in mind for any future need we may have and definitely refer any friends."


Verified
2/5

2016-06-27

rip away canopy

"as you probably know from my purchase history, I have to buy one of these things every year. they look great when you first put them up and I love the red color, but they just don't last. the hook tabs always fail and the whole thing eventually blows apart. compared to the sturdiness of the canvas itself, the tabs are very flimsy, both the material and the stitching holding them on. I have no other choice for replacement, since yours is the only company I've found that makes the size I need. I even bought the heavy duty one last year but same problem and more money."


Verified
3/5

2016-06-27

Still waiting for the item to be shipped as it was back ordered at a time of you we could really use it.

"Waiting for delivery instructions.
"