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Product & services pricing
3.85/5
Chance of future purchase:
3.86/5
Shipping & packaging:
4.59/5
Customer service:
4.01/5
Return/Replacement policy:
3.96/5

Verified
5/5

2022-06-14

Excellent product

"It fit perfectly, just what I needed"

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Verified
5/5

2022-06-14

Met my expectations

"Easy website to roder from... delivery was fairly quick... and the product fits & performs as expected."

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Verified
5/5

2022-06-14

Tarp

"Received the product very quick."

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Verified
5/5

2022-06-14

Exactly what I wanted

"Easy order, arrived in a timely manner, works well"


Verified
5/5

2022-06-14

Gazebo

"Good got the correct canvas. I wish I would have known that I could have bought the canvas and screens as a set"

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Verified
5/5

2022-06-14

Excellent Customer Service

"Patiently and completely answer questions about products, services and satisfaction. Clear and efficient return/refund process. Quality product."

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Verified
2/5

2022-06-14

Waiting on my refund

"You received my return on May 22 but i have not received my refund yet?"

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Verified
2/5

2022-06-14

Canopy Top

"I ordered this canopy on 5/28/2022. I haven't received my item yet and there is no information on why or when my item will be shipped to me."

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Verified
5/5

2022-06-14

Wonderful service

"All was great. Thank you for your help"

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Verified
1/5

2022-06-14

Does not fit

"I purchased an outdoor swing, complete with canopy from Lowe’s a couple years ago. The canopy eventually mildewed so I located the the seller (Garden Winds) online. I wrote, sent a picture and then called to make sure I was ordering the correct REPLACEMENT CANOPY for the swing sold at Lowe’s. It arrived and was almost 2” too small. The people I spoke to were very nice and I was given a full refund, but I’m still without a canopy. Why has the size changed, and why are they still called replacements if they’re not the exact size of the original?
"

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Verified
5/5

2022-06-14

Easy effective accurate.

"So quick and easy. Did not know the model of my umbrella Took a picture sent it via text and got a match for a new umbrella cover in less then an hour. With the touch of a button i ordered and had it in a few days. So effecient and easy. Well done Garden Winds!!"

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Verified
5/5

2022-06-14

Prompt delivery

"Everything went well; ordered it and it arrived promptly"

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Verified
5/5

2022-06-14

Oakmount Gazebo canopy top

"This company is the best. 5 ⭐️"

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Verified
2/5

2022-06-14

Product was of poor quality

"The ordering and shipping part of the process was very smooth and efficient. However, once I put the canopy on my gazebo it wasn’t 5 minutes before the stitching gave way on one of the side and busted through. Clearly the material was not stitched correctly/enough. Pretty disappointed. "

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Verified
1/5

2022-06-14

Haven’t received my order

"Had to call to find out my order won’t be in until around September. They didn’t notify me. Here I was expecting to have my order already. "

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