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Product & services pricing
3.85/5
Chance of future purchase:
3.86/5
Shipping & packaging:
4.59/5
Customer service:
4.01/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-16

Excellent

"Quick accurate service. It would be nice if they had a Canadian office to avoid exchange rates."

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Verified
2/5

2022-06-17

umbrella replacement canopy does not fit.

"Although I verified I have the comparable umbrella frame, the replacement canopy does not fit."

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Verified
5/5

2022-06-17

I'm pleased.

"The product was just as it appeared on the web and was delivered right on time. I actually liked the material more than I thought I would. It was better quality than the one I'd ordered previously. "

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Verified
3/5

2022-06-17

Doesn’t fit correctly.

"Doesn’t fit correctly, we had to hack off parts of our gazebo to fit this on. Kind of a pain in the you know what. Once we did that it’s fine, but not what I wanted to do. I’m guessing it will hold up this summer and I’ll replace the whole gazebo next year. "

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Verified
4/5

2022-06-17

Older home depot umbrella

"I got the right Canopy for my frame. Very happy. Would prefer more color selection but not a big deal."

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Verified
4/5

2017-05-15

Looks like new!

"Ordered a replacement canopy for a swing I bought at Walmart 20 yrs ago. This is the 3rd replacement I got for the swing and it fits great. The last 2 the color faded and it looks worn out. This time I found a water and sun resistant spray. Lets hope it works.The shipping was very fast."

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Verified
5/5

2022-06-17

Beautiful replacement

"We bought a Gazebo from Lowes and when our top started to dry rot, I called to get a replacement. They said we would have to buy a whole new gazebo to get a new top. They begrudgingly gave me Garden Winds for a replacement! Voila...we have our new top! Thank you so much for being here for all of us!"

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Verified
5/5

2022-06-17

I bought it. It works

"Looks like better material than the original. Fit is almost too tight."


Verified
5/5

2022-06-17

Customer service perfecto

"I called regarding a replacement cover. I had no catalog no. They looked in their files and found our previous order with no problem. I ordered 2 covers to have one in reserve. They had a buy 2 special, 30% off on second cover. The wrote up order and it was shipped the next day!!! They were polite, efficient and customer oriented. "

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Verified
4/5

2022-06-17

Great in a pinch

"We had our gazebo for 1 year but still needed to replace due to ice damage. Where we purchased was sold out of replacement canopies. The upper vent is a little large but works. Also, after only 5 days, the drainage/air vents are rusting and starting to streak the canopy. Not bad, but again only day 5. Works great and does what we need it to do.
"

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Verified
5/5

2022-06-16

Excellent

"Fast delivery. Fits perfectly and all I did was send them a photo. Hassle free. Highly recommend!!!"

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Verified
5/5

2022-06-16

HAPPY CAMPER

" Having sucessfully finding my pergola model # i located the replacement canopy at Garden Winds. It arrived earlier than anticipated and fitted easily, although the top fly skirt is a tight fit i am very happy with the product "


Verified
5/5

2022-06-16

More than I expected

"Was a little hesitate about ordering the replacement umbrella but when I saw it out of the packaging I know it was exactly what I needed."

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Verified
1/5

2022-06-16

I have not received the product I order and don’t know when it’s expected to ship . I can not cancel my order.

"Horrible, website. Product is on back order and I can not complete the cancellation process."

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Verified
5/5

2022-06-16

pergola

"Haven't received it yet but easy to reorder"

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