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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-06-09

Now this is what I call service.

"Placed an order at about 2 in the morning and was notified by 11 it was on it way. Received it one day later by 10 in the morning. From California to Ontario Canada in less than 36 hours. Wow. The canopy to the gazebo fits perfectly and is of good quality. Absolutely no complants from this satisfied customer. "


Verified
5/5

2016-06-09

Shipment not received

"Received email stating my order was delivered on Saturday, It was Sunday when I read the email and it was not at our house. Contacted customer service and they would contact FedEx to see if it was delivered. FedEx sent the driver to talk to me and he didn't remember delivering the shipment to the house. Customer Service called three days later to advise me that they would reship the order the next day and while we were talking about the order the FedEx driver showed up with the shipment and he had delivered to the the wrong address about a quarter mile from our. All was good and everyone was happy. The product was installed by me and is doing the job it was intended for.





















"


Verified
5/5

2016-06-09

Superb!!

"I ordered the replacement canopy on a Monday and it was at my front door by Wednesday!! It looks great installed. "


Verified
5/5

2016-06-09

"Happy with the fit and it's matching colour.

Relatively easy to install.
"


Verified
5/5

2016-06-09

"I was very pleased with the replacement canopy from Garden Winds, it arrived in good time and condition. Love the color (cinnabar), also my husband had no trouble installing it. LOOKS GREAT! This is the second time ordering from Garden Winds and I would definitely use them again in the future."


Verified
5/5

2016-06-09

Perfect Fit!

"I was very pleased to find a quality replacement for our gazebo that we bought at Lowes five years ago. The original cover obviously has passed on, and the new cover has brought the patio back to life. I was considering the lower priced cover that GW offers, but figured if the material is substantially better for the top-tiered one, the price will balance out in the years ahead. Only time will tell. The new cover did fit perfectly out of the box, which is always a plus...
"


Verified
5/5

2016-06-09

"Quick,easy and and looks great!"


Verified
4/5

2016-06-08

Great deal

" Great quality. Color is ordered. "


Verified
5/5

2016-06-08

pergala canapy satisfaction

"It was exactly what I was looking for and arrived I in good condition."


Verified
5/5

2016-06-08

"It came quite quickly, and we found it fairly easy to install. It seems to be a good fit. We shall see how it hold up."


Verified
2/5

2016-06-08

Not Impressed!!

"Extremely tight fit, had a hard time installing the cover. After the first rain, the cover sagged and puddles formed on the top. The website said that this would not happpen. Not impressed!"


Verified
2/5

2016-06-08

Top Part did not fit

"The separate top part of the canopy would not fit."


Verified
5/5

2016-06-08

"The item we bought fit our swing perfectly. Will use Garden Winds again."


Verified
5/5

2016-06-08

"Came very fast and fit perfectly "


Verified
1/5

2016-06-08

SIZE ISSUE

"I can't get the last corner of the cover onto the frame/end point.
Can you help me?
I have a picture if you can tell me where to send it.
Best, Frank T.
"