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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
1/5

2016-06-08

Horrendous-Does Not Fit

"This doesn't fit. DO NOT get it. It leaks, it's got holes in it and it's not actually 10 x 10. We measured it. I was forced to buy an entirely new gazebo..."


Verified
5/5

2016-06-08

Blown away

"My experience with Garden Winds was great!! I needed over-the-phone advice about a replacement swing canopy and actually talked to someone who was helpful and polite. My package arrived as timely as I was told it would and the quality is better than my old canopy. Very satisfied. "


Verified
5/5

2016-06-08

Replacement Canopy Orders

"I have an older shade canopy from Target and they no longer sells canopy replacements, but Garden Winds always has such a great color stock of the item. And I know I can always get the product when I need it. I always get either the red or the clay color & when it comes the color just pops, and adds that special look to the patio. But there's such a selection of colors to chose from. Ordering was simple fast and delivered at the time they said it would. I have been ordering from Garden Winds for over three years & Im a very satisfied customer, and you will be too for anything you purchase!"


Verified
1/5

2016-06-08

Still Pending Response

"Even though I verified the SKU from my gazebo was compatible with this canopy, there was no way this was going to fit on my frame; needed to be at least four inches wider on each side (six would probably be even better). Sent photos with email to customer service and am still waiting for a response. "


Verified
1/5

2016-06-08

"Hook where to small. evertime the wind blows the hooks pop out. I am tring to bend the hook so they willl not pop out. I have order this same product in the past and never had a problem like this before."


Verified
5/5

2016-06-08

Cool canopy for cloudless days

"We only installed the canopy a few days ago, but it looks wonderful. It was easier to put together than we had expected. The quality looks good. The color is not the same but it blends well enough I guess. I hope it will last a long time. It arrived quickly and that was sure a surprise. It was easy to order online and that is always a plus for me. Thank you."


Verified
5/5

2016-06-08

canopyexperience

"I was satisified with the cost and quick delivery. Quality is good and fit perfect"


Verified
4/5

2016-06-08

Almost perfect !

"The gazebo cover I ordered was advertised as a replacement cover for the Cindy Crawford gazebo. It was not the exact one but close. The roof fit nicely but the ventilation piece that fits over the roof did not fit at all . There is a small hole in the center covered by a grommet , it wasn't large enough for the piece that fits into it to secure it . Fortunately, we still had the original piece that came with the Cindy Crawford when we purchased it. We used that and are quite satisfied . Garden Winds was very easy to order from and the delivery service was exceptional."


Verified
5/5

2016-06-08

Fast service

"Quick service. Received my order in two days."


Verified
1/5

2016-06-08

No notification of return or refund.

"We had to return the product as the measurements were not accurate and we could not get it to fit. It has been returned and upon tracking it, you received it on June 1, and today is June 7 and to date we have not received any notification that you received it or any refund. This is beyond 72 hours for you to process. Please look into this matter as soon as possible. Thank you"


Verified
5/5

2016-06-08

very happy

"I had ordered a canopy for my gazebo. I had placed the order on the weekend and monday was a holiday here in canada. The canopy was delivered first this on tuesday, it could not be better. The canopy was a perfect fit. I will be happy when i have to deal with this company the next time."


Verified
1/5

2016-06-08

CHEEP CHEEP CHEEP

"Bought these to replace our 2nd set of covers, they would last about 4 years, found these and the picture was the same and and they say they are the replacement for what we had, just these are tan so the color is different, ok that's fine, then we get them and the material is totally different this stuff is very thin don,t offer hardly any shade, and I think we will be lucky if they last the summer. We put them up and when we were done my wife says well it's better than nothing, yea, but not by much. "


Verified
3/5

2016-06-08

Waiting for product

"My order has not arrived yet, as it was back ordered"


Verified
5/5

2016-06-08

Easy ordering, arrived on time, high quality

"The on-line Garden Winds catalog was easy to navigate to the product I needed. Ordering was a snap. The product arrived as promised in good condition. The price was reasonable and better than most other company’s price. Very pleased."


Verified
5/5

2016-06-08

Great On-Line Service

"Canopy from a Walmart Store.....Ordered from Canada, but had to pay US Dollars. There must be a walmart store in Canada that sold a canopy. It was costly. Service was great. It fit well. Good quality. But a lot of $$$$$"