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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-06-09

"ITEM ARRIVED QUICKLY AND LOOKS GREAT!!!"


Verified
5/5

2016-06-09

Happy

"It was very helpful when specific info was given about ordering the right type of canopy. We avoided a return because of their caution to not order the generic one for our Lowes gazebo.
Ours fits perfect and we are enjoying it this summer.
"


Verified
5/5

2016-06-09

Beautiful product

"We ordered and received our swing pad in less than 7 days. It fits perfect just as described. We will definitely use Garden Winds again"


Verified
2/5

2016-06-09

Shame they couldn't reply to my concern ...

"On the website, you can choose your replacement based on where you purchased your product ... i.e., - Home Depot and the picture looks identical. It is, however, a "universal" canopy with explicit warnings that it may not fit. I was pressed for time ... so I ordered it and was shocked at how quickly it showed up. Does not fit - far too large and my gazebo collapsed 2 days after installation due to the pooling of water. I emailed a representative that I spoke to who offered to accept pictures of my gazebo to try to search a perfect fit - they never replied. Refund policy is 50% of purchase price and Cdn. pricing is almost 50% higher than US website. I'm left with an (expensive) mess for this year :("


Verified
5/5

2016-06-09

The top's back on!

"So pleased that we have the top back on the gazebo. It looks great and I think it will last a long time. Weather is tricky in Colorado and snow can come anytime it feels like. Hopefully not on the new top!"


Verified
5/5

2016-06-09

Heaven's Canopy

"We ordered this for a back-up to our existing but sadly fading canopy. This canopy has enabled us to enjoy the outdoors and thanks to your company, all our visitors love it too.
You've expanded our summer enjoyment as well as living space.
"


Verified
3/5

2016-06-09

Returns

"Thank you for accepting the return, but I disagree with not getting a full refund. As I explained in the letter, the item shipped was not what was ordered. I watched the installation video and no where was the velcro panels as on the item shipped. Please look into this issue and contact me aboit this. Thank you. Lori Guerino. "


Verified
5/5

2016-06-09

"From the phone assistance in ordering to the timely delivery, we were very satisfied . We will recommend you to others and certainly order through your company again. Thank you"


Verified
5/5

2016-06-09

Looks fantastic!

"Ordered the Ziplock 500 model and you can instantly see the quality of the canopy. Hoping to get quite a few years out of this. Thank you Garden Winds!"


Verified
5/5

2016-06-09

Better than the ORIGINAL

"Just wanted to thank you for not only a FANTASTIC canopy replacement but also for the lightening fast delivery.


Thanks again
"


Verified
5/5

2016-06-09

Great Product

"This ceplacement canopy fit perfectly. The fabric was quite heavy with very well made stitching and brilliant color."


Verified
1/5

2016-06-09

Didn't fit.

"Clicked on the proper seller (Target) and the proper size (10' X 10'). Item was too small for the gazebo sold by Target. "


Verified
5/5

2016-06-09

"Material seems to be good quality. I like that there are a lot of Velcro fasteners on the underside to hold canopy in place. Hopefully will make it less likely to be ripped in the wind and storms. "


Verified
5/5

2016-06-09

This was easier then I thought it would be.

"I was amazed at how easy and fast it was to get the tarp for my gazebo. I just looked at the pictures, gave my measurements and there we had it. I took at chance at just going with how it looked but the pictures were a great big help. My order was here in no time. I am very pleased with this system and how Garden Winds works. Thank you so much. "


Verified
4/5

2016-06-09

Not the color that was expected

"great delivery service but I gave a 4 star because the color was not how it looks on the web.. It is more orange than the actual beige that was expected to be"