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Product & services pricing
3.85/5
Chance of future purchase:
3.86/5
Shipping & packaging:
4.59/5
Customer service:
4.01/5
Return/Replacement policy:
3.96/5

Verified
5/5

2022-06-09

Great Service

"I ordered the wrong replacement canopy and the return was fast and easy. I found the correct canopy, it fit perfectly and the order came in quicker than the estimated delivery date! Great Service"

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Verified
5/5

2022-06-09

Missy

"Very nice canopy replacement. Fits well. Nice quality."

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Verified
5/5

2022-06-09

Great product.

"Love the color,third time ordering from your company,very satisfied."

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Verified
5/5

2022-06-09

It fits perfectly.

"I sent pictures and measurements "

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Verified
1/5

2022-06-08

Item not received

"I was billed for a backordered item that I still have not received."

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Verified
5/5

2022-06-08

Great!

"Quality of cover is top of line. Delivered ahead of time. Will use again if needed. "

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Verified
2/5

2022-06-08

Ok

"Ok, but one panel is smaller than all the rest. So it puckers in one spot"

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Verified
4/5

2022-06-08

Review

"Good. I ordered. I paid. I received "

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Verified
3/5

2022-06-08

hard to find

"we had a hard time trying to find a replacement for our gazebo...we finally settled on one and it seems to be working just fine...alls well that ends well"

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Verified
5/5

2022-06-08

Quick to reply to questions! Love replacement canopy

"Didn't think I'd be able to replace the original canopy. While it's not the original color, it is treated with sunblock and fits perfectly! And I received within 5 days of placing the order! Worth the price!"

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Verified
5/5

2022-06-08

Pergola canopy

"The canopy was improved from previous ones. Arrived quickly and in excellent condition. "

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Verified
5/5

2022-06-08

3rd replacement canopy for 15 yr old frame

"Very helpful.
We forgot specifics of our frame in-between canopy replacements and Garden Winds was very helpful. Delivery was prompt and model fit perfectly. We'll try to keep paperwork for next replacement if the frame is still standing. We get about 5 yrs out of each canopy with 7 months of use each year.
"

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Verified
5/5

2022-06-08

Great Experience

"The customer service reps responded to my email in axtimy manner and helped me to find the right canopy replacement for my gazebo."

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Verified
3/5

2022-06-08

Not Impressed

"This is third replacement canopy. Everytime they make changes..it never fits the same and the front of canopy gaps.."

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Verified
4/5

2022-06-08

Looking forward to a great cover

"We may be waiting for a couple of months to get the new cover for our swing day bed but I'm confident it will be excellent. The lady that took our order over the phone was great! She was very professional, yet enjoyable to talk to and helped us through the purchase process. Thank You very much! Looking forward to getting our cover and will write another review then."

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