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Product & services pricing
3.85/5
Chance of future purchase:
3.86/5
Shipping & packaging:
4.59/5
Customer service:
4.01/5
Return/Replacement policy:
3.96/5

Verified
5/5

2022-06-06

Excellent customer service

"Needed to replace canopy on our gazebo that we had purchased at Kohl’s several years ago and searching the web Garden Winds came up. We spoke to Grace, and if it hadn’t been for her expertise we would have ordered the wrong one. It fits perfect and just in time for summer."

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Verified
5/5

2022-06-06

Speedy shipping!

"They shipped the correct product right away. Very satisfied!"


Verified
4/5

2022-06-06

Material

"Very good, only issue material a little bit thin."

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Verified
5/5

2022-06-06

Quick service

"Wasn't expecting delivery for a least a few weeks. But it arrived in just a few days. It's the correct gazebo roof. We just wanted a backup roof for all the hail storms we get. "

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Verified
3/5

2022-06-06

New top

"Received my new top fits great but the Velcro straps seem a bit short very tough to get on and Barely staying connected hoping they stay other than that fits and looks good !!"

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Verified
5/5

2022-06-06

Good experience

"Materials were good quality the shipping was timely customer service was helpful."

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Verified
5/5

2022-06-06

Canopy replacement

"This is the second time I have replaced my canopy, both times from Garden Winds. Exactly what I needed and delivered very quickly."

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Verified
5/5

2022-06-06

Canopy for Madison

"It was great! Fits like a glove!! My only complaint was the price was so high!"

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Verified
5/5

2022-06-06

Perfect! As long as it holds!

"Only time will tell but an expect gave me the right canopy it fit perfect, looks great. Now if it holds up for the summer it will be a perfect purchase! Thanks garden winds!"

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Verified
3/5

2022-06-06

Scrimping a bit

"Ordering from Garden Winds was great. I even wrote to them and sent a picture of my older frame I needed a canopy for and they found the right one. This is the third canopy for that frame that I've ordered over the years. The problem is that they have been getting smaller. The first one I ordered I put on with no problem. The second one was tough since it was slightly smaller. It also ended up ripping after close to a year, partly because it was so tight. This third one I couldn't even get on myself. I used a tool called a spreader to get both the top and the main part of the canopy finally on the last couple ends. It's nice and tight, but I don't think I should have to use a ratchet tool to actually get it on"

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Verified
5/5

2022-06-06

Prompt Service

"Our canopy was destroyed in the wind storm that devastated Ontario and Quebec on May 21 2022. I ordered a replacement on the 22nd. Received it on the 25th. So impressed with how fast it arrived. Thank you Garden Winds ! "

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Verified
5/5

2022-06-06

Perfect fit

"From the fitting to the install, this went very smooth. Spend over 6 months trying to find this replacement, will use this site again for sure!"

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Verified
5/5

2022-06-06

Excellnt

"Great experience. A wind storm ripped my gazobo top on a weekend. I order the replacement from Garden winds on the Sunday and it arrived by Wednesday. Four days, I was very impressed. "

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Verified
5/5

2022-06-06

Gazebo cover

"I sent a photo of the gazebo frame and they were able to fond a cover that fits perfectly and looks great. We are really pleased our new cover and the the prompt service we received.

Thank you
"

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Verified
5/5

2022-06-06

Top notch service and product

"Texted photo, same day response with which canopy to buy. Fits perfectly.
Also website very clear about ordering items on back order. It’s RARE to find this clarity during checkout. Much appreciated!
"

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