"I was so thrilled when I received my replacement cover in 3 days in Canada. But, the big part fit snugly but the small top part won't fit, even though I have the right box. The netting came without hooks, but the privacy panel I ordered separately has hooks"
"I am very happy with my replacement canopy."
"Fits perfect and looks great"
"Your color chart did not represent the color we chose and we had spoken to a representative who assured us this color had red in it. Now we are stuck with a tan color instead of a red like cinnamon . We called and were told we had top pay shipping to return it.. So we Just kept it and have not even installed it.. We're out $200 for nothing.. VERY UNHAPPY CUSTOMER !!!!!!!!!
Chris."
"Snapped pic of our gazebo frame and txt it over to garden winds. Not knowing the brand or size of our previous canopy. Got a txt back recommended the size we needed and it was a perfect fit!!!"
"What a pleasureable experience and speedy service. Customer service was outstanding.... I've already spreading the news on Garden Winds....thx you"
"My order came quickly and was easy for me and my granddaughter to set up."
"Emailed a photo of my gazabo, received a response the same day recommending the canopy I needed to replace, I ordered same day and received the new canopy within 5-7 days which was a perfect fit/good quality as well. Would highly recommend this company!"
"Great product with easy instructions for returns if it didn’t work’. "
"Received my replacement canopy and it appears to be top quality and fit perfect."
"We called and were helped to get the correct canopy top. We got it and it fit perfectly and it is beautiful!!"
"Sent the next day! Amazing...haven't opened yet"
"After connecting 3 sides of the replacement canopy, my son and I have yet to be able to attach the 4th. It seems to be 3-4 Inches too short but the parallel side fits fine."
"I acquired a gazebo from my neighbors, but it needed a new canopy. GW was very helpful in identifying the canopy they used and I received it within the timeframe they stated. It was very easy to install, but I was concerned with some of the stitching. They offered to replace it or provide a 20% refund. Their customer service is responsive and very accommodating. Great to work with them."
"Garden winds always makes it easy to buy and they deliver fast. The problem is the replacement tops don’t last long. We may get a year out of it before it starts to tear. Even the heavy duty one doesn’t last more then a year or so. If you could take it off and store it over winter it may last longer but once on it shrinks up so much that it is impossible to take off without tearing."