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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-05-11

Tight is good

"Thank you for your product, it fit really tight, but thats a good thing, had a little trouble getting the corners down but managed , top was also tight but no problem, I was kinda worried bout the fit since the frame is 11.5x11.5 and I got the 11.6x11.6 , but fit really good, time will tell if it's as good as originall , so far I'm very satisfied, but it's only been 2weeks ,but I'm planning on ordering the better quality one soon for a spare, now that I know it fits good.
"


Verified
5/5

2016-05-11

Top replacement

"easy to use web site with good description of product. My new gazebo top came quick and looks great. "


Verified
5/5

2016-05-11

Perfect Fit!

"I kept my info from last time and even though the exact canopy was not on the website, the customer service agent found it and completed my order. Much appreciated!"


Verified
5/5

2016-05-11

Fantastic Service!

"Our order was easy to place and came within a couple of days - awesome!"


Verified
5/5

2016-05-11

"Nice heavy duty fabric, too early to say how long it will last. Very pleased with the results so far."


Verified
4/5

2016-05-11

So far, so good

"No problem with the order, however the merchandise wasn't the quality that I expected. "


Verified
5/5

2016-05-11

The perfect fit

"We have had our canopy frame going on seven years now, We purchased our first replacement canopy from Garden Winds 3 years ago and it fit just like the original and weathered very well.
This year we decided to upgrade to the riplock canopy as we feel that getting the quality before is a good sign that our satisfaction will make the small additional cost worthwile.
"


Verified
1/5

2016-05-11

"They have been painfully slow to respond to my incorrectly ordered canopy. "


Verified
5/5

2016-05-11

'Cue Cover

"I needed a replacement cover for my BBQ canopy. I could not find a reference to the actual size of the canopy or exact brand name. I used the place of original purchase, similarity in brand name (Pacific Casual vs Pacific Bay), appearance and frame size which is the space between the uprights not the canopy's size. Two out of four were guesses but four out of four were correct. It fits beautifully and the color matches perfectly with 10' by 13' gazebo. "


Verified
5/5

2016-05-10

Speedy Delivery!!

"Wow!! Ordered this on a Monday and it arrived on the Thursday. Coming from US to Canada and clearing customs to boot.
The canopy fits perfectly and looks great too!! We always really liked the look of the old one but when it got torn last year in a wind storm we were afraid we wouldn't be able to find the same one again. When my husband came across the paperwork from our original purchase we were very pleased to find the website that lead us to Garden Winds and the opportunity to purchase a replacement canopy. Needless to say we are very happy with it except for one small thing, the color. Our original canopy was brown and we liked that color even better, however there was no choice as it was only available in beige. Regardless of the color we remain over all very satisfied with our new canopy and are just very happy to have it replaced. Our original canopy held up very well over the years till the wind storm and we hope this new one will be just as good.
"


Verified
5/5

2016-05-10

Quality Swing Cover

"Arrived on expected date and was well packaged. Cover is a perfect fit for current swing. Much thanks!"


Verified
4/5

2016-05-10

"Sorry to say but will be returning it. Canopy is to big. It's a shame cause it is a really nice canopy."


Verified
5/5

2016-05-10

"Canopy fit real good better then original material.The material looks stronger. How long it holds up we will have to wait see.The service staff were real helpful since I didn't know what I really needed.They got me the right one. Thanks."


Verified
5/5

2016-05-10

"Canopy fit fine, and saved us from buying a new swing."


Verified
5/5

2016-05-10

"Getting it quick - very good order time "