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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-05-10

Great Quality

"I was very happy with my purchase. Although it did not line up with the holes that were already on my gazebo, zip ties did the trick. I really wasn't expectiong it to line up when I made my purchase because of other reviews AND because it did not line up previously anyway. I put the zip ties everywhere a hook is. Looks gorgeous and the 500 riplock looks so much better than the 350 did. Delivered FAST as promised."


Verified
5/5

2016-05-10

great customer service

"could not remember the item# for the canopy I ordered several years ago, emailed customer service and they retrieved it for me, shipping was fast"


Verified
5/5

2016-05-10

Fast Delivery to Canada

"The RipLock Canopy was ordered on Monday and I received delivery on Wednesday afternoon. As well, the quality of the canopy and screen is much better than the original."


Verified
5/5

2016-05-10

great service

"my order was shipped within hours of placing it. great service "


Verified
5/5

2016-05-10

Better than original

"Shipped timely , fit perfect!"


Verified
2/5

2016-05-10

"Bought replacement canopy top for grove gazebo it is 2 pieces. The large piece fit well but the small top piece was too small. I had to use one of my old pieces for that"


Verified
2/5

2016-05-10

"Biege colored canopy Is more like a faded cream color. Fit tight on poles but has slack in between. Material is of good quality though."


Verified
4/5

2016-05-10

Delayed reaction

"I have had to order a new awning every other year the last eight years because i leave it up year round. I ordered one on a Monday for a party i had the following Saturday. Guests were there and no awning. It was embarrassing to say the least. I received the awning the following Tuesday. It looks good and until I have to replace it all together, I will keep ordering the awning. Thanks, It looks good,,,,,now. "


Verified
5/5

2016-05-10

Speedy Delivery

"I was impressed at how quickly my order was delivered. It arrived at my door in 2 days! Other websites would have taken about 2 weeks to deliver. The Riplock canopy looks much studier than others we have purchased in the past.

Thanks,
"


Verified
1/5

2016-05-10

"Ordered canopy for gazebo 2 times. First order too big and second order too small. Both canopies for 10 x 10 gazebo. Had to pay $10 for each return."


Verified
5/5

2016-05-10

"We ordered this canopy to replace the original one. It looks and fits nicely. Would order again."


Verified
5/5

2016-05-10

"Very Satisfied With The Customer Service."


Verified
5/5

2016-05-10

Better than ever!

"I've replaced my canopy several times and each time the canopy is better than the last one! This time I also replaced the cushion. It is the very best material! It drys out really fast and I'm so excited that I can get them same great quality . The service is also very fast. I'll continue to replace my canopy and cushions with the great quality that they provide."


Verified
2/5

2016-05-10

Long on quality, skimpy on size

"Loved the quality material used in the replacement cover...but one side was super snug and then other was short....thicker material needs to be sized accordingly.
Disappointed ... had to be returned.
"


Verified
5/5

2016-05-10

"Very impressed with the fast delivery of our order, and the quality of the fabric and fit! Glad we upgraded to a more expensive material. Very satisfied!
Thank you!
"