"Very quick delivery, courteous personnel, quality product. "
"Well made ... Fit perfect will purchase again ... Wish they would do the same thing in Sunbrella fabric"
"The canopy I ordered as a replacement for my gazebo did not last longer than a 6 month period. It is advertised as "rip stop" however mine is shred to pieces. Given that I live in the Northeast and not able to keep it up all year(it is taken down for fall/winter seasons), I thought this item would last longer given the price and advertising. When I called customer service they were not helpful and unable to fix this problem. I would never suggest this product."
"Have a problem with the velcro fasteners...too long, original canopy had fewer, but wider velcro fasteners. Original canopy was a nice thick canvas that we had for over 5 years and was left up the whole year, this is very thin and awkward, seems to sag a lot and requires us to remove it over winter. Canopy is very tight around the edges and unfortunately we cannot get it to go over the last corner."
"I was very happy with my purchase. Although it did not line up with the holes that were already on my gazebo, zip ties did the trick. I really wasn't expectiong it to line up when I made my purchase because of other reviews AND because it did not line up previously anyway. I put the zip ties everywhere a hook is. Looks gorgeous and the 500 riplock looks so much better than the 350 did. Delivered FAST as promised."
"could not remember the item# for the canopy I ordered several years ago, emailed customer service and they retrieved it for me, shipping was fast"
"The RipLock Canopy was ordered on Monday and I received delivery on Wednesday afternoon. As well, the quality of the canopy and screen is much better than the original."
"my order was shipped within hours of placing it. great service "
"Shipped timely , fit perfect!"
"Bought replacement canopy top for grove gazebo it is 2 pieces. The large piece fit well but the small top piece was too small. I had to use one of my old pieces for that"
"Biege colored canopy Is more like a faded cream color. Fit tight on poles but has slack in between. Material is of good quality though."
"I have had to order a new awning every other year the last eight years because i leave it up year round. I ordered one on a Monday for a party i had the following Saturday. Guests were there and no awning. It was embarrassing to say the least. I received the awning the following Tuesday. It looks good and until I have to replace it all together, I will keep ordering the awning. Thanks, It looks good,,,,,now. "
"I was impressed at how quickly my order was delivered. It arrived at my door in 2 days! Other websites would have taken about 2 weeks to deliver. The Riplock canopy looks much studier than others we have purchased in the past.
Thanks,"
"Ordered canopy for gazebo 2 times. First order too big and second order too small. Both canopies for 10 x 10 gazebo. Had to pay $10 for each return."
"We ordered this canopy to replace the original one. It looks and fits nicely. Would order again."