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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-05-10

Easy as Pie

"I needed a top for the swing that we got when we bought our camper. I didn't know the brand name or store it was purchased from. I saw a picture on the web page that matched perfect. I emailed Garden Winds for the exact measurements. They were a exact match to what I needed. I sent in the order and had the new top within a few days.


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Verified
4/5

2016-05-10

Size

"The item I ordered was only described as being for a sears mode. The size length and width for the canopy were not listed. Unfortunately it was too small. If the size had been correct I would have rated Garden Winds a 5. Size was my only issue and $10 to return the package. The package was damaged in transit so I had to argue with Fedex about the condition of the box. The agent wanted me to buy another one. When I insisted it was Fedex's fault he relented."


Verified
5/5

2016-05-10

Easy Shade

"Very easy to put on. Quick delivery. Very happy with our purchase."


Verified
1/5

2016-05-10

My order Was Lost

"My daughter Prom was rained out because my order was no delivered "


Verified
5/5

2016-05-10

Easy as pie

"I purchased this replacement canopy and it went on in about 10 minutes or so. Just as long as you have at least 1 other person helping as well as a ladder. The product is of much better quality than the original. I just wish there was a few different levels to choose from as far as the Riplock level is concerened for we keep our gazebo up all year long. Overall, a great product."


Verified
4/5

2016-05-10

"Disappointed because we other editors the wrong canopy. Had to reorder now I'm a happy camper. "


Verified
5/5

2016-05-10

Perfect

"We had a difficult time finding the right replacement canopy for our gazebo. One call with Garden Winds and they had the right model in the mail. It fits perfect and looks great. The riplock material also looks like it more durable and will last much longer."


Verified
5/5

2016-05-10

Better than I thought!!

"I purchased a replacement roof for my gazebo. Through Garden Winds because the original maker did not have any available. Well, Garden Winds stepped in and sold me a better gazebo roof than the company who made the gazebo. The quality of the net walls and the little roof and big one is phenomenal!!! I'm thinking of purchasing another set just to make sure my gazebo stays looking new. Go with Garden Winds for replacements the quality is well worth it. Turned out way better than I expected. Sitting outside everyday again!!!! Thanks Garden Winds I will be buying from you again in the near future. Thanks for giving me back my gazebo and looking way better than the original!!!!"


Verified
5/5

2016-05-10

"ARRIVED ON TIME AND FIT PERFECTLY. CAN'T ASK FOR ANYTHING MORE."


Verified
5/5

2016-05-10

Return Customer

"This the second time I've purchased from you and will continue to do so."


Verified
2/5

2016-05-10

Replacement patio swing canopy

"The replacement canopy for my outdoor swing was the perfect size but the vinyl material was thin and it may not last one season. I found that extremely upsetting. Positive side: the order was filled and delivered quickly."

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Verified
5/5

2016-05-10

Roof on gazebo

"Very quick delivery, courteous personnel, quality product. "


Verified
5/5

2016-05-10

Fit perfect

"Well made ... Fit perfect will purchase again ... Wish they would do the same thing in Sunbrella fabric"


Verified
1/5

2016-05-10

rip to shreds

"The canopy I ordered as a replacement for my gazebo did not last longer than a 6 month period. It is advertised as "rip stop" however mine is shred to pieces. Given that I live in the Northeast and not able to keep it up all year(it is taken down for fall/winter seasons), I thought this item would last longer given the price and advertising. When I called customer service they were not helpful and unable to fix this problem. I would never suggest this product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2016-05-10

Rip Lock Canopy

"Have a problem with the velcro fasteners...too long, original canopy had fewer, but wider velcro fasteners. Original canopy was a nice thick canvas that we had for over 5 years and was left up the whole year, this is very thin and awkward, seems to sag a lot and requires us to remove it over winter. Canopy is very tight around the edges and unfortunately we cannot get it to go over the last corner."