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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-05-07

Extremely Satisfied Customer!

"Garden Winds, customer service was extremely helpful. The product is better than the original. I have waited for over a year to get a replacement cover for my exact model. I could not be happier. Thanks for making my backyard look good again!"


Verified
5/5

2016-05-07

Fast and Easy!

"About every 2-3 years we reorder this canopy. Of course the metal frame holds up longer than the top. Less often we reorder the bug screen. We buy a UV protective waterproofing spray which we apply before putting the top on. This makes the canopy a little more flexible and easier to stretch around the corners. The top arrived within 3-4 days of ordering and fit perfectly again. Now we have quick shade and bug protection on our deck for the summer! Love it!"


Verified
5/5

2016-05-07

Amazing

"The speed of the delivery to my home was amazing."


Verified
5/5

2016-05-07

Excellent service

"Very satisfied with product and delivered as promised. I would recommend Garden Winds to others and would purchase from them in the future "


Verified
5/5

2016-05-07

Excellent !!!

"I've been trying to source a replacement swing canopy for over two years and this particular model is not available anywhere in Canada. I'm so happy Garden Winds is now shipping to Canada. My swing canopy is excellent. It's exactly what I expected and it arrived so quickly.
Thank You
"


Verified
4/5

2016-05-07

It fits!!

"I was able to bend the bars to get the canopy on. It fit very tight, I hope it does not tear in the sun."


Verified
5/5

2016-05-07

What's not to like!

"Great product, fast shipping, looks better than the original one did!"


Verified
5/5

2016-05-07

Hoping this one is the last one

"Our previous canopies have all ripped in the wind so hopefully this one won't. ..stay tuned!"


Verified
4/5

2016-05-07

"Thank goodness the measurement of 10ft equal 120" not 116" like the 1st one I got."


Verified
5/5

2016-05-07

"It was nice to be able to call and talk to a company rep regarding measurements. "


Verified
5/5

2016-05-07

Nice Canopy!

"This Canopy is well made. We are hoping it will last longer than our other replacement. It is made of a good quality material and has nice long straps for fastening. Just wish it came in different colors!"


Verified
5/5

2016-05-07

Didn't have to sew my own replacement!

"I stumbled on the Garden Winds site and it was all I had hoped for -- replacement canopies for an amazing number of products, listed by the store of purchase and model number (no guessing!).
The replacement gazebo canopy I ordered was fairly priced and arrived in good time (3-4 days from order placement; regular shipping). I sprayed it with waterproofing before putting it on the frame. It looks like good quality fabric; time and Kansas summer sun and winds will tell if it is. I am happy to get a year out of gazebo covers. And VERY happy not to have to make my own.
The fit of the lower portion was fine. The upper canopy was a bit tight. It took strong hands and nearly ripping the holding cup to get it on the last prong. It looks super.
I will be exploring Garden Winds further for patio furniture replacement cushions.
Great webstore idea and very needed!
"


Verified
5/5

2016-05-06

"it is very easy and very convient love the site and really like that I can buy replacement canopy without spending a fortune "


Verified
5/5

2016-05-06

Found just what I needed

"Several of our existing net hooks have broken over the past coupla years amd we were tired of using zip ties and twine as a substitute. Couldn't find any viable options at HD or Lowes (at least not when I searched on line) but found them here. I have ordered several replacement canopies from GW in the past so was comfortable ordering a pack of replacement hooks. 40 was exactly what we needed and it worked out great. Thanks!"


Verified
5/5

2016-05-06

"Ordered wrong item, they made a return very easy and credited my account a week later. Great customer service! Got my new canopy and love it. Great quality! "