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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-05-05

Speedy delivery and installation!

"The package arrived within just a few days, and we installed the cover quickly and easily. It is a perfect fit, and the quality is excellent. We like it more than the original cover! I had ordered one a few weeks earlier, and it was not the correct one. We returned it and appreciated how quickly our payment was refunded to our credit card account."


Verified
4/5

2016-05-05

IL winds took our canopy, and Garden Winds replaced it.

"The detailed advice on the order form helped us choose the right canopy for our deck."


Verified
3/5

2016-05-05

Told shipped, then not back ordered

"I'm patiently waiting for my order, which I'm told is not in stock til June. Can give better rating hopefully at that time"


Verified
3/5

2016-05-05

Great quality but not a great fit.

"The canopy is made from quality material and looks very nice, but the size was a little bigger then my IKEA Ammero Gazebo. The loose fit causes water to collect on the sides when it rains. I have order from Garden Winds in the past and have been very happy with their products. "


Verified
2/5

2016-05-05

Needed a Plus size, but got petite

"Very disappointed that that the octagon canopy is too small and will not fit over (2) of the awning points of attachment. No matter how hard you try to stretch it.. it will not fit. Another 1-2 inches bigger & I would have been super happy with it. The fabric is so much tougher than canvas, It looks like it was well made and the speedy delivery to Canada was great. Paid $100 more to get the riplock fabric after market canopy over an original canvas replacement from the manufacturer... so not too happy that it does not fit."


Verified
5/5

2016-05-05

Had what I needed!

"But the canopy was about 5 inches too short to fit on our frame, even though it was the identical part number and description. So I returned the canopy and was immediately given a full refund from Garden Winds. "


Verified
2/5

2016-05-05

"i call before shipping they can not canel the order becuase it take to long for 4 pieces furniture in time for my party now they sent it going to ship 5/27/16"


Verified
1/5

2016-05-05

like a sponge ,""""not water proof"""""

"not happy water runs right thru it not what I expected for buying the top of the line material ,at least they could of treated there most exspensive one , not happy they don't tell you that when you order it ,waste of over two hundred ,could of bought a new whole canopy for another hundred ,not what I expected , will never order from them again "


Verified
5/5

2016-05-05

If you want it fast order from garden Winds

"I couldn't believe how fast my order came. Really am pleased with the quality too. I keep the information in file cabinet so I can reorder."


Verified
5/5

2016-05-05

"Quick delivery and I received exactly the canopy I ordered!
Bring on the sun!
"


Verified
5/5

2016-05-05

Fantastic fit!!

"This canopy is great quality, great color & fantastic fit!
Easy to order online and on time delivery.
"


Verified
5/5

2016-05-05

Gazebo guessing!

"Thank you Garden Winds for taking the guess-work out of our task to find a new cover for our gazebo. The original was purchased 4 years ago and we thought it would last another couple of years, but a bad summer storm last year changed that. On your site we found exactly the match for our frame. We ordered it on a Thursday and it was delivered Monday evening, just four days later! The service was excellent and the price was good. We would definitely recommend you to others."


Verified
5/5

2016-05-05

you have put the wind back in my sails

"Easy web site to use, good color choices, order received right away????"


Verified
3/5

2016-05-05

Missed it by that much!

"Good news was the lower canopy fit the 10'x12' frame perfectly but the ventilation hole at the top was to small to fit over the upper canopy frame. Also the upper canopy was to small to fit on its frame. So I'm not sure if I have a different year model or they have the wrong measurement. Others have posted theirs fit perfectly so I'm not sure what to think."


Verified
5/5

2016-05-05

"Great product, great service and delivery. You made it easy!"