ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-04-28

Delivered on time and perfect product.

"Pleasure to buy from. On time and what I expected. "


Verified
4/5

2016-04-28

Perfect fit

"The cover fit perfectly. I only wish we had a better quality and more durable cover to choose from."


Verified
5/5

2016-04-28

RipLock Canopys are the best !

"I bought a riplock canopy for my gazebo a couple years ago and it has worked perfectly.
The build quality is perfect. It fit my canopy perfectly and has weather well with no signs of aging.
I recently purchase a smaller grill canopy to match my existing full size one.
I immediately purchased a riplock canopy for it too. As I said above the build quality and fit are perfect and I didn't want to waste time trying to use the canopy that came with the gazebo. I am very happy with my purchases from Garden Winds, Thank you for your products and your attention to detail !
"


Verified
5/5

2016-04-28

"Order delivered sooner than expected. Extremely pleased with quality and workmanship of replacement cover, looks better than the original!"


Verified
4/5

2016-04-28

"Happy with the service and quick arrival. but the canopy is too small so will have to replace."


Verified
3/5

2016-04-28

still looking

"The product itself appeared to be fine and of quality. It's length was just two inches short of what I needed to fit our canopy frame.
I would have been happy with an exchange for the proper size versus a return option only.
"


Verified
5/5

2016-04-27

Perfect Fit, Perfect Construction, and Perfect Price

"Finding a quality company is a rarity these days IMO.
However, upon discovering Garden Winds and their superior products renews my confidence in quality.
My purchase of their RipLock Canopy was easy and extraordinarily pleasant.
Garden Winds Company was attentive and treated me very well as I spoke to their customer service representative.
I recommend Garden Winds to anyone desiring the highest quality of products, fast shipping, and superior customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2016-04-27

"Not up to the quality of the original, lacking sunbrella material and leather end caps"


Verified
1/5

2016-04-27

Not happy

"Not happy with customer service"


Verified
5/5

2016-04-27

Good Reseller

"Smooth transaction delivery was on time and in excellent condition.
"


Verified
5/5

2016-04-27

Gazebo replacement canopy

"Very satisfied. Arrived quickly, easy to install."


Verified
5/5

2016-04-27

Excelent

"I liked and I recommend the item"


Verified
5/5

2016-04-27

great fit great item

"great fit great item will buy from this company again a must to deal with"


Verified
4/5

2016-04-27

"Wanted side curtains then I would've been very happy but no replacements available."


Verified
4/5

2016-04-27

Very nice canopy but I think I ordered the wrong size

"I do like this canopy and appreciate the rip lock technology but it looks like I picked out the wrong size for the pergola I got from Lowes!
Can I return this one and order the one I need ?
"