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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
1/5

2016-04-29

I have not received my order

"I have been waiting for 15 days I need my order this weekend

I understand it is backordered
"


Verified
5/5

2016-04-29

very pleased

"Thank you for efficient handling of my order. Even the return was done quickly following your procedure."


Verified
5/5

2016-04-29

Our lovely spare room on the garden patio...

"haven't opened the package to date as the weather isn't quite conducive for setting it up ready for a summer outdoors.
Amazed at the speed it was delivered, very impressed . This is the second one we have ordered from you, the last one ,in its second year of use, succumbed to strong winds necessitating the purchase of the current one, hopefully this will last longer..
"


Verified
4/5

2016-04-29

"Wish it wasn't so expensive!!"


Verified
4/5

2016-04-29

Holds up through 70 mph winds

"Just put our new top on our arrow gazebo a few days ago then got 70mph winds during a storm. Not one tear. Held up perfect. Only draw back was ordering it. I changed my mind on which top I wanted then put in the new one. Checked out fine then got a confirmation that it charged us for both tops. We decided to go ahead and keep both but wasn't happy about it initially. "


Verified
5/5

2016-04-29

very fast delivery

"great product delivery was astonishingly fast"


Verified
5/5

2016-04-29

Perfect fit

"Quality and great customer service. Would use Garden Winds again"


Verified
5/5

2016-04-29

Swing away in comfort

"I ordered a new cushion for my swing. It is of better quality than the one I had. It is thicker and more comfortable to sit on. Very happy with the product and the service. Would recommend to friends and family "


Verified
1/5

2016-04-28

Hexagonal Replacement Gazebo Canopy from Menards

"DON'T BUY REPLACEMENT CANOPIES FROM THIS MANUFACTURER IF YOU BOUGHT YOUR HEXAGONAL GAZEBO FROM MENARDS. This is the 2nd Time we bought a replacement Canopy for the Menards' Hexagonal Gazebo Metal Frame we have secured to our wooden outdoor deck. I am Totally Unsatisfied with Both Purchases. I got the Entire Gazebo (Frame, Canopy & Mosquito Netting) for $99.00. When the Canopy faded & tore in a wind storm, we replaced it 2 years later with Garden Winds "Rip-Stop" Stronger, Longer Lasting Replacement Canopy. From the Beginning, we had a horrible time. The Canopy was at least 3 or 4 inches to short to fit over the last extended metal roof frame bar. The other bars stretched the fabric so tight that the slightest breeze (5 mph) tore the doubled stitched, re-enforced fabric holders that stretch over the roof frame bars. So one of six bars was not even covered by fabric & within a week, 2 other areas needed restitching ($20). The Replacement Canopy cost almost twice as much as the Original Entire Gazebo Package at $179. After 2 years, the canopy would sag since not all six bars could be reached by the fabric. Every time it rained, the canopy would sag & areas of pooled water started to make holes in the fabric until one day a 6 foot long tear happened again in a mild breeze. So this year 2016, we bought the "Original" Gazebo Canopy from Garden Winds for $139, again More than what we Paid for the Entire Gazebo Package originally. This Canopy was supposed to be Inferior to the Rip-Stop Canopy and more prone to tearing, but we knew the Expensive one was too Small. Well, the Idiots made the this Canopy Too Small Also. So thanks to Garden Winds, we have spent $318 plus S&H of approximately $50 for a total of $368 just to Replace the Canopy for our Gazebo, and Their Products are a Disaster! We would ask for our Money Back, but then we would have NO CANOPY for our Gazebo, and nobody else seems to make this product. This company and the product from Menards are Rip-Offs."


Verified
5/5

2016-04-28

Customer service++++

"Great product and excellent customer service! Will definitely buy from this company again and recommend that my friends and family do the same."


Verified
5/5

2016-04-28

Speedy delivery

"Arrived in just a few days and was exactly as described. Perfectly matched the gazebo canopy I ordered last year from Garden Winds. Very pleased with quality and service."


Verified
5/5

2016-04-28

Canopy Return

"Easy return procedures were provided by the company."


Verified
5/5

2016-04-28

So happy

"Very happy to have found the replacement cushion and awning for our old swing. Did not know what we were going to do otherwise. Both were in stock and arrived quickly.

Do not like getting a second survey request From bizrate however. Thumbs down on that!
"

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Verified
2/5

2016-04-28

canopy

"I should have gone with the heavier canopy material. Other than that it is fine, just too light. "


Verified
4/5

2016-04-28

Riplock rips!

"Second replacement I purchased. First one lasted one season. Cost of replacement was more than I paid for entire gazebo. For the price it should last more than one season!"