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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
1/5

2016-04-18

STAYING COOL

"BOX NOT OPENED YET,IT HAS BEEN VERY BAD RAIN HERE FOR DAYS NOW, BUT LOOK FORWARD TO PUTTING UP MY NEW CANOPY.!!!!"


Verified
5/5

2016-04-18

Finally Found It!

"After a couple of years of looking I finally found a replacement gazebo canopy designed to fit my Mother's deck gazebo she purchased many years ago locally from Menards. After installing it, I found the 2-piece canopy to fit her gazebo frame perfectly. Easy to use website to place the order and timely delivery as promised. "


Verified
5/5

2016-04-18

"Delivery was prompt and I was able to track delivery. Thank you it was a good experience ordering from Garden Winds and I wouldn't hesitate to order from there again."


Verified
5/5

2016-04-18

Tailor Made

"As simple as this.
Ordered the Canopy.
Received the Canopy.
Installed the canopy.
All the appearance of being tailor made.
The canopy fit like a glove.
Great service from everyone concerned.
Thanks
"


Verified
3/5

2016-04-18

Not perfect, we'll see if it makes it through the season

"We bought the 525 (thickness unit) instead of the 350 because we were told it was almost twice as thick. It still very thin and light. I can't imagine how thin 350 must be. It doesn't look very waterproof but I cannot tell for sure since there was no rain since I've installed it. It lacks about 2 inches on every sides to get the sewing between the roof part and the valance perfectly align with the top edge of the frame so you see a part of the valance over the frame at the bottom of the roof and see the elastic attachment. The hooks at the end of the elastics are not angled perfectly so they don't fit flat, there make a little bump out. The colour is not original as expected but it's fine. The sewing have many little holes, I'm curious about what will be the result with the rain. Original canopy lasted 8 years. Before buying we hoped to make 4 with this new one as we were realistic that it would not be as tough as an original. Now that it is installed I've revised my hopes. If we make more than 2 years with this new one I'll be pleasantly surprised! It's still a cheaper solution than buying an new gazebo and you don't need to rebuild. Shipping was fast. 2 days from California to Quebec."


Verified
5/5

2016-04-18

great product and fast shipping

"Have used Garden Winds products in the past and will continue to use in the future. "


Verified
5/5

2016-04-18

"The RipLock Canopy was better than the one that came with the gazebo. Better fit and quality. It lets more light through just an all around better top. "


Verified
5/5

2016-04-18

"Ordering was easy , shipping was fast and I love the product. Much better quality than the original . "


Verified
4/5

2016-04-18

"Very satisfied with ease of placing my order and received my order in a timely manner. We have ordered the universal canopy several times from Garden Winds and find it interesting that if the manufacturer advises the consumer to put additional grommet holes in the canopy to extend life of canopy; then why doesn't the manufacturer change the design of the canopy to include these."


Verified
2/5

2016-04-18

RETURN TO SENDER

"Ordered canopy twice. Did not fit twice. You measure widths straight across not taking into consideration the curve which adds inches. I'm out $25 for returns. Not a happy camper."


Verified
5/5

2016-04-18

"Replacement top for our canary was a perfect match. It arrived quickly, and very affordable."


Verified
3/5

2016-04-18

"The quality was not what I expected, it did not match the quality of the original canopy and it was to short end to end. I had to get help to stretch it on. (no canopy measurements on line)"


Verified
5/5

2016-04-18

"garden Winds is easy to work with, sent the right product and was delivered quickly. I'll order again from Garden Winds!"


Verified
5/5

2016-04-18

"Second time we bought this canopy, perfect fit. Wish they were A bit heavier."


Verified
5/5

2016-04-18

Speedy Delivery!

"We ordered/pre-ordered our BBQ Canopy from here but wasn't available for a few weeks due to being on backorder, which we were fine with. They got them in early but the first issue (which delayed the order) was our credit card didn't go through. Phoned our bank to see what the problem was, they said no charge was attempted. So, assuming I typed the wrong numbers in, I phoned on a Sunday gave the Credit card # over the phone and she said she had kept one aside for us and that she can send it on Monday. We got it Tuesday afternoon! Very happy with the product!"