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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-04-17

"Easy to find exact product needed and very quick shipping!!"


Verified
4/5

2016-04-17

Repeat customer, can't beat the service

"Hello,

Having purchased a second replacement canopy for my Sojag gazebo from you, I have to admit I am shocked at how fast it arrived. Less than three days from time of order online to arrival at my door in Canada. Many thanks for getting this hear so quickly. The quality of materials is once again fantastic, if I can give one slight negative comment it would be to increase the size of the template for the canopy, the previous normal fabric was fine, this riplock version is extremely tight - very hard to get all of the pins locked in without some pain in doing so. Hoping the stress on the elastics does not cause them to fail prematurely. Cheers.
"


Verified
4/5

2016-04-17

"Very good quality, I just ordered the wrong size"


Verified
4/5

2016-04-17

Looking for SHADE !!!

"The replacement canopy cover arrived promptly......

we had a little trouble putting on the new cover due to no instructions....once we figured it out, it went on fairly smoothly.....the quality is not quite like the original, not as heavy.....hoping it holds up with the hot summer sun.... it looks nice once on......
"


Verified
5/5

2016-04-17

bright and airy!

"Like the color choices ! "


Verified
5/5

2016-04-17

Good stuff

"Good seller. Good products."


Verified
1/5

2016-04-17

Got better service from Amazon

"This is the second replacement set that I have ordered. I ordered from Amazon with no problem., the exact item that I needed arrived. However, when I ordered it direct from the manufacturer, I received the wrong item. I ordered a two tier canopy, which I did not get. Also I received the wrong screens"


Verified
5/5

2016-04-17

Swing looks new again!

"Great cushions! I have purchased items from here before and am always satisfied. "


Verified
4/5

2016-04-17

"The replacement cover cost almost as much as a complete new canopy"


Verified
5/5

2016-04-17

the solution is quite simple

"this is the third time that I have ordered a replacement canopy. while they last two to three years, nature takes her toll on things. I have not installed the new one as of yet because the weather here in the mid west is some what changeable in April and May. So will probably install mid May. Am hoping for reinforced corners and a little stronger velcro.
Also I have learned to keep the invoice as it makes it easier to reorder if you have the part number handy
"


Verified
5/5

2016-04-17

Fast really fast

"I was amazed at how fast and efficient delivery and ordering process was. "


Verified
5/5

2016-04-17

Top

"The top is GREAT! Better than we expected.
Thank you.
"


Verified
5/5

2016-04-17

Schade

"Good color easy to install so far looks like a better cover"


Verified
2/5

2016-04-17

Too tight

"This is the second replacement we have ordered from you, and it was very difficult to install. It seemed to be smaller than the last one we ordered. One of the corner pockets tore through! I repaired it myself and it is holding, but you might want to check your dimensions."


Verified
3/5

2016-04-17

Don't know yet.

"Well, I placed an order from Garden Winds but since I haven't yet received my item, I cannot say how satisfied I am. Feel free to send me another survey AFTER I receive it."