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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
5/5

2016-04-18

Very Satisfied Georgia Customer

"I am so pleased I was able to find the exact replacement canopy that I needed...even 10 years after my purchase! It was easy to locate and order through Garden Winds, arrived quickly and fits like a glove. I strongly recommend protecting it with Scotch Guard weather protector before putting it up. So grateful to Garden Winds...THANK YOU!!"


Verified
2/5

2016-04-18

MEASURE TWICE< CUT ONCE

"This is the second canopy I've replaced and they seem to get smaller and smaller. Yesterday as we were replacing the top. the grommets on all 4 four corners pulled out of the fabric as we had to stretch it to get even near the bolts. Same for the top small canopy. It was at least 2" too small around and we had to remove the protective rubber ends on the mounts to get the cover to fit over bare metal. This cover was also a single cover, unlike the "double" trim of the last 2 I ordered. It's up now but I doubt it will last the average year the others have. And YES, I ordered the correct canopy.... "


Verified
5/5

2016-04-18

Better than the original

"My original canopy ripped in several places from edge to center after 3 years of sun and Santa Ana winds. I found this replacement canopy, and it arrived quickly, and I had it up the day it arrived. The corner pockets don't reach the ends of the canopy corners, but with the Velcro attachments, it stays in place without the corner pockets. On our first windy day, it billowed like a parachute, but stayed in place with no rips. I selected this one for the riplock fabric, and it really seems much sturdier, and better than the original."


Verified
5/5

2016-04-18

the only choice!

"FIrst time using Garden Winds...it's the only place I found a replacement canopy that matched. Easy use of site, very fast shipping, gorgeous color. Highly recommend."


Verified
5/5

2016-04-18

3rd times a charm

"We are repeat customer's, as we purchase our replacement canopy from Garden Winds every 2-3 yrs. This has nothing to do with the quality of the canvas, but the fact that it is beaten down by the UV rays of the midwestern climate. We switched to RipLock the last two purchases, and this has given us another year out of the canopies we buy, but the UV rays still destroy canvas no matter what. Great product, and we will always come back for our replacement canopies. "


Verified
1/5

2016-04-18

"very satisfied with cover (wish it came in original color)"


Verified
5/5

2016-04-18

Excellent customer service

"I ordered the wrong size canopy originally and contacted the customer service for help in finding and ordering the correct size. The person who helped me was great! She had me email a photo of my garden swing and then emailed me back with the exact order number of the canopy I needed and which store to order it from. I was very pleased with the level of service I received."


Verified
4/5

2016-04-18

Fast delivery, good product

"The order came fast and everything was OK, as expected. Today, being a beautiful spring day, we installed the canopy. There is a small issue with the side anchors: the elastic bands are too short and the anchors could not reach the holes in the frame. "

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Verified
5/5

2016-04-18

Received a prompt replacement canopy for our swing! Beautiful fit and quality!

"We are thankful for a rip-proof new canopy cover for our swing. The quality is great and it fit perfectly! We would definitely seek Garden Winds if we need further replacements."


Verified
3/5

2016-04-18

"Item was ordered. After a time noticing no tracking number, I called to discover its out of stock until may. Although I can tolerate the delay, proper customer service would have prompted your company to inform me of the delay, rather than assuming my compliance, or leaving me to guess what is happening with my money and order."


Verified
5/5

2016-04-18

great and efficient service

"We were happy to find the replacement canopy on your website and with the fast delivery right to our door in just two days."


Verified
1/5

2016-04-18

Sent the wrong order!

"Sent to wrong order! wrong color choice!"


Verified
5/5

2016-04-18

"Very good cover. Nice construction and fit. Would buy another one. "


Verified
5/5

2016-04-18

Stumbling around, finally found; Garden Winds is a Diamond in the ruff

"Easily the most organized website I would recommend to all LOOK HERE FIRST. Garden Winds is a 10+ in superior website design and the most reasonably priced for canopies."


Verified
5/5

2016-04-18

Stronger than the original

"I bought an original replacement two years ago and it held up but ripped when removing last fall Bought the new heavier ripstop one his year and am very satisfied. It was a little tight and had to stretch but finally got it.
Hope to get a much longer wear with this one
"