"Got it in time and fit perfectly."
"Very happy with the overall customer service and ptompt attention they gave me
"
"order it on Sunday delivered on Saturday fast service"
"The replacement canopy to did fit and the color was wrong. I am returning it!"
"Fits great and strong material. "
"I communicated with the company even before I received my order because the shipping information was for a canopy from Big Lots not Wal-Mart. I expressed my concern and was assured that this was a universal canopy and would fit my Wal-Mart gazebo. As soon as I got it I had my son put it on. All of the grommets pulled away from the fabric. I immediately called GardenWinds customer service, explained the problem to them ( that the grommets were popping off). They asked me if I wanted a refund and I told them yes.
She explained that once they received the canopy back we would be refunded. I got an email today stating that they would not refund my money, because their crappy merchandise was not in sellable condition. Did I not tell them that their grommet s came off and I was not satisfied with the product! On top of that that want $20 to send that
mess back to me! This is a scam!, they got two hundred dollars from me and no product.
I am going to contact the BBB and their local television station to see if someone can help me get my money back."
"Super fast shipping....love the product will buy from again."
"Way late coming. Back ordered. Tried to sell me a more expensive one."
"Item as described. Shipping was fast and accurate"
"It was exactly what we ordered. However there were no instructions included. It was simple enough, instructions would have been an added plus."
"It looks great and was easy to assemble."
"Ordered the canopy for my swing because the agent told me it was a definite fit. Well, when I receive it, it didn't fit. Called back to customer service and was told there is no guarantee that it will fit my swing. Now I have to return it at my expense. ????"
"I ORDERED MY CANOPY ON 3/27/16 & RECEIVED IT ON 4/2/16, A VERY GOOD TURN AROUND TIME IN MY BOOK. I HAVE INSTALLED IT AS OF YET BUT I FOR SEE NO PROBLEMS AT PRESENT TIME, JUST WAITING FOR THE WEATHER AND WIND TO QUIT BLOWING. I HAVE HAD EXPERIENCE WITH THIS COMPANYS PRODUCT SEVERAL YEARS AGO AND NOW IT'S TIME TO REPLACE THE OLD WITH NEW. THAT OLD CANOPY HAS SEEN ALL KINDS OF WEATHER ON FROM HAIL TO SNOW AND IT HAS WITHSTOOD ALL THE PROBLEMS OF NATURE. I CAN'T WAIT TO GET THIS CANOPY MOUNTED EVEN THOUGH THIS ONE IS OF A DIFFERENT COLOR. I KNOW AND BELIEVE IT WILL GIVE ME AS GOOD OF A FUTURE WEAR AS THE LAST ONE, THAT'S WHY WE BOUGHT FROM THIS COMPANY AGAIN, I GUESS THE RIGHT WORDS FOR ME TO SAY IS "TRUST AND RELIABILITY". BILL W. FRANKLINTON, N.C."
"ordering was easy & quick, came fast, like the color and fits perfectly."
"I love my canopy top.its look really nice.I will used this garden winds again.excited "