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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
4/5

2016-04-13

"My order arrived in a timely manner. It was a match to my old canopy but I just wish it was about 1/2" larger. It was a very tight fit but my husband succeeded! I could never have gotten it to fit. This will give us another year or two to enjoy our deck!"


Verified
5/5

2016-04-13

"Garden Great!!"

"Awesome shipping, awesome product. I think it is better than new! Great fit! Thanks! "


Verified
5/5

2016-04-13

Hail! Garden Winds had the perfect replacement cover for Cindy Crawford(GAZEBO).

"The service was great and the gazebo was looking as good as new within an hour after the FedEx on time delivery."


Verified
5/5

2016-04-13

Fit my gazebo well

"Service was great regarding the ordering process and delivery There were return instructions and labels if it didn't fit but I didn't see any invoice

I just put it on and it looks nice. I am hoping it withstands the weather in IL. I was happy to see the reinforcement where the Velcro ties are attached to the canopy. I just hope they are strong I'm a little concerned with the corner attachments but time will tell. My last canopy lasted several years. I'm keeping my fingers crossed
"


Verified
5/5

2016-04-13

Highly satisfied

"I have an old gazebo from the previous house owners that I can't identify the brand/type. Garden Winds was very professional in handling my situation; they made every attempt to identify the right replacement canopy. Unfortunately the canopy does not fit perfectly, as it is nearly impossible to know the original model; however, I am confident that Garden Winds did everything they could in identifying the best option. "


Verified
4/5

2016-04-13

Good Quality

"This is the second canopy replacement I have purchased from Garden Winds. The quality seems better. The shipping is super fast! It left their facility within hours of ordering. One thing though, Installation was difficult (like, impossible) on the 4th corner of the upper piece. I took the suggestion from the instructions and online video of loosening the bar which made it do-able. But trying to get the bar back in place was equally hard (like, impossible). So we now have that bar unsecured. Maybe when the canopy stretches a bit I can pull that bar into place. "


Verified
5/5

2016-04-13

Better than the original awning.

"Very nice product. It was a pretty tight fit. I had to wait until the temperature warmed up before I could get it to fit but now that it's on it looks great. "


Verified
5/5

2016-04-13

Quick delivery

"Have not installed the canopy yet, as the weather conditions have not been favorable. Can't wait for the weather to improve to install the canopy and enjoy sitting on our patio with a new canopy. "


Verified
5/5

2016-04-13

"Looks very nice better then the original one. "


Verified
5/5

2016-04-13

Recent order

"The service was great. The item was in stock and arrived in a hurry."


Verified
5/5

2016-04-13

Quick delivery of a good product

"We have had our Canopied swing from Home Depot for ten years. Every two years or so, we order a new canopy or swing cushion for it from Garden Winds. Then, it it like new again. The Texas sun, rain, and winds are pretty hard on outdoor items, but these replacements seem to last as long as anything does. "


Verified
5/5

2016-04-13

Swing Canapy

"Didn't remember where I purchased my swing. Sent a photo of the swing to custumer service. They sent a reply email within minutes with the item number I should order. The canapy arrived within a week of being ordered and fit perfectly. Great job Garden Winds!!!"


Verified
5/5

2016-04-13

Great Canopy, Quick Delivery

"We ordered a replacement canopy for our gazebo and it came quickly and we are extremely satisfied with the quality. "


Verified
3/5

2016-04-13

nice product needs adjustments

"i purchased my canopy cover .
delivery time was great. install was easy. fit was good.
my only complaint is that it retains water after the rain. your drain grommets are in the wrong spot. the water accumulates in between the drain grommets and just sits there.
if this is corrected then I would give you 5 plus stars but for this reason after every rain i need to go and flip the water out i give you 3 stars.
"


Verified
3/5

2016-04-13

Waiting for spring

"Haven't opened the box yet. We are still waiting for descent weather. Here in Ohio you just have to wait. If you stick around long enough the water will change we're still getting snow..
Over all though this is probably the third cover we've bought from you and have yet to be dissapointed,,,quick speedy transactions and good quality merchandize
"