"I havent actually put my product onto my gazebo yet but the process of ordering and receiving was fantastic. I had it at my doorstep in what felt like days. Thank you so much for a quick, simple and easy transaction!"
"Week #1
It fits perfectly and looks GREAT!...Delivered on time.
Will have to wait to see how it holds up to the UV rays
here in Florida."
"i never thought i would be able to find a replacement for my odd shaped gazebo, bring on the SUN !!!"
"I ordered a replacement canopy for my gazebo. It was 10X10 but one side was longer so didn't fit. The material was thin
Paid lost restocking fee + $25 to mail it back. Paid for most of the item cost and have nothing."
"2nd purchase from them...got 5 to 6 years out of 1st purchase & very satisfied "
"Could have a better set of instructions. Service was excellent. Shipment was very speedy.. "
"My shipment arrived ahead of my expectations. We haven't installed it yet due to the weather in our little corner of the state. Great Job."
"I received my shipment exactly when I was told it would arrive. The replacement canopy I ordered looks like much better quality than the original. I have not yet installed it, but as soon as the windy days go away for a while it will be up and getting plenty of good use!"
"Bad product if you have a little win it will rip every time this is my third one. have no choice I paid 500.00 for the hole unit, now I have to buy the canopy every year we have a little win and it rip's. :("
"We unfortunately ordered the incorrect canopy initially. Upon calling the number to customer service, I was able to obtain the correct canopy number on file from previous ordering. The young lady I spoke with was exceptionally patient with me, answering every question asked to her in a very professional manner. She was very knowledgeable of the company policies and procedures. She actually was so proficient, she was able to order the correct canopy for me while on the phone, which expedited us getting it in a very timely manner. We have used this company since 2010 and would not think of using any other company for our needs. The fact that they keep extensive files of ordering habits and are able to assist with ordering is great customer service. Thank you for the professional, knowledgeable, and timely service! Your customer service agents represent your company very well."
"I received a replacement top for my gazebo from Garden winds on Feb. 26th 2016. I didn't put it up right away because weather wasn't good! From the time I put it up it hasn't lasted a month!!! I paid $149 plus tax and got a little less then a month out of it! 4 of the eyelets have ripped completely out of it and the rest are working on it. It doesn't resist the rain at all and it is suppose to. I'm very disappointed and have lost alot of money for a product I haven't gotten any use out of. DON'T BUY ONE!!!"
"My canopy has withstood some very high winds and continues to last. A very good product and excellent customer service."
"I am unhappy from my RipLock Canopy which I just bought recently. It rained one day after I installed it and the water drain from my canopy like its not their !!! and it was light rain wasn't heavy at all. All my chair cushions got wet I thought my canopy waterprooffffffff which it should.
M.A.
"
"Back ordered till August !"
"They had exactly what I was looking for at a reasonable price and I received it quickly"