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Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
1/5

2022-05-24

Very dissatisfied

"We ordered a replacement top for our swing chair, using the exact specified model/part number. It does not fit, it's way too small. My boyfriend called Garden Winds and he was told to put the top out in the sun to soften the canvas enough to stretch it. As ridiculous as it sounded, we tried it. As expected, it did NOT work! If it did not work, we are supposed to take pictures of it, email the company, etc.. Who has time for this?! "

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Verified
5/5

2022-05-24

Replacement canopy

"Exactly as promised with fast shipping- very satisfied."

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Verified
5/5

2022-05-24

good service and rapid

"ordered at 1:00 pm on your website and it was delivered next day at 11:00am. All this from California to Montreal Canada. very impressive!!!"

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Verified
2/5

2022-05-24

Unable

"Unfortunately since I have yet to receive it even though I paid I can't give a review"


Verified
5/5

2022-05-24

Return Customer

"We have bought our canopies from Garden Winds and have been satisfied with the product and the service. "

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Verified
5/5

2022-05-24

Very satisfied

"Good product and very satisified with the service."

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Verified
5/5

2022-05-24

Excellent product, excellent price

"smooth transaction. Quick shipping. Great communication! Will definitely shop there again."

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Verified
5/5

2022-05-24

Fast Online service

"Online service was fast. Did not have model number of existing canopy. Sent email pictures and customer service got back to me right away and i was able to order it. Shipment arrived within 2 days"

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Verified
5/5

2022-05-24

Prompt service. Excellent product

"Filled my order very fast. Excellent replacement canopy"

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Verified
5/5

2022-05-24

Canvas fit perfect

"Replacement canvas fit perfectly and was installed within an hour "

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Verified
5/5

2022-05-23

I’m very happy !!! Thanks GARDEN WINDS.

"This product. Excede my expectation, was very easy to replace ….!so happy…!!"

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Verified
1/5

2022-05-23

I picked the gazebo and store purchased and it did not fit, customer service said it was a universal canopy snd not always a true fit

"The canopy I purchased was the exact picture and store I purchased from and when I ordered the cover I thought it would fit, I called customer servicr and very rude, was told it was a universal cover but corner holes and,top hole was not there, very unhappy with service...i had to have it tailored by a seamstress to fit, ridiculous service."

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Verified
5/5

2022-05-23

Replacement Awning

"My awning was shredded last year during a wind storm. Was able to locate a replacement on your site. Very happy with my experience. This is the second time I've purchased from your company and I'll always know where to go. Thank you!"

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Verified
5/5

2022-05-23

"Quick delivery and a great product. "

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Verified
5/5

2022-05-23

Very Pleased with Canopy

"Very Good with your service"

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