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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-04-09

You had me "covered".

"The cover for our swing is a perfect match and shipping was fast. Looking forward to my naps in the shade."


Verified
4/5

2016-04-09

#sunrotten#

"The replacement canopy was a great fit and came when it said it would.. I hope the UV protection and rip lock technology stands up to the AZ heat then the monsoon weather! "


Verified
5/5

2016-04-08

Whirlwind delivery

"I ordered my canopy and had delivery almost before I logged off the computer. Amazing response. Jane Perry"

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Verified
5/5

2016-04-08

Good transaction

"This replacement canopy is our second one bought from garden winds. The product was delivered quickly and set up was easy."


Verified
5/5

2016-04-08

Delivered on time and quality product

"Delivered on time and quality of the product meet expectiations"


Verified
1/5

2016-04-08

What Happened?

"We have ordered this canopy before and it worked perfectly. For some unknown reason the company has changed the clips that attached to canopy to the pavilion structure. They do not work at all. Any easy breeze cause the canopy to come loose. The previous clips were excellent in even the highest winds. Don't understand the need to fix something that is not broken. Will never order this again unless the clips are changed. "


Verified
5/5

2016-04-08

Speedy Delivery!

"Exactly what I ordered and delivered as promised. Too bad you can't supply the netting for the sides."


Verified
1/5

2016-04-08

Frustrated Customer

"I had initially ordered the model # LCM576B-RS. The measurement on the website indicates it is a 11feet 6 inches by 11 feet 6 inches, which is the exact size of my frame. On receiving it and measuring it physically it measures 11 feet by 11 feet. Talked to their customer service department which was a nightmare as well. I decided to return it for a refund. Proceeded to order another canopy model # LCM581B-RS, for a little more money. The website indicates it is a 12 feet by 12 feet. I sure thought it would fit my canopy which is 11 feet 6 inches by 11' 6". I received the second canopy today and guess what ? it measures 11 feet by 11 feet. Either the Chinese do not know how to measure nor the American based company doing business. This will also be returned tomorrow. It is a shame that I have to pay postage on 2 returned items 4 times. Will not do business with them again unless they correct it. I do not see the purpose of giving wrong dimensions on the website. Even if it says approximate dimension, you cannot be off by a foot."


Verified
5/5

2016-04-08

Easy Peasy Canopy...

"i am so happy to find this website and all you have to offer! I've already told several friends and hope they will shop here also! Thanks!"


Verified
5/5

2016-04-08

Brought SPRING back in to my patio furniture

"I was SOOOO glad to have found your site for replacement cushions. We have had the Urban Haven II conversation set for 3 years and absolutely LOVE IT! It is so comfortable and was reasonably priced. The BEST of this set is the self-adhesive cushion fasteners to the frames. It seems we ALWAYS have some sort of a breeze, so this feature prevents us from having to walk the yard to pick-up cushions; or more importantly, find them floating in the pool. The material used from Garden Winds appears to be tougher, although this replacement set will be under a fixed gazebo, for lasting power. Im LOVING the Sienna (red) color. It was fun to have a choice (had the beige when purchased set originally)
Super Quick delivery as well from Garden Winds. I ordered on a Saturday and we received the shipment Tuesday.
"

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Verified
5/5

2016-04-08

Just right

"Item shipped and was delivered in a very timely manner. Item was just as described."


Verified
5/5

2016-04-08

Nice

"Excellent product fit good!!!! Thanks"


Verified
5/5

2016-04-08

KISS / keep it simple stupid.

"It was very easy ordering our canopy. We just got it and we are very happy with it so far. I think the riplock canopy will last a long time. Thank you."


Verified
3/5

2016-04-08

Wrong Size

"I am not sure what happened but I have to send the replacement canopy back. I thought I ordered 10x12 but receive 12x16. :-( I will send it back and get the right size and am sure I will love it. "


Verified
5/5

2016-04-08

Very Happy with the product

"This was easier than i thought. I was able to put it on a standing frame in less than 30 mins. It fit exactly and i am happy with what i got. It arrived on time and as described."