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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-04-08

Happy

"Fast service, great price, site is easy to navigate will definitely be ordering from them again. I thought I was going to have to buy a new gazebo, so glad they had a replacement canopy"


Verified
5/5

2016-04-08

"I am so pleased with the replacement canopy for my gazebo and canopy for my swing - both a perfect fit and the fabrics match in color. Great customer service too! "


Verified
5/5

2016-04-08

Canopy

"I was very satisfied with the service I received. I haven't taken it out of the box yet since I don't want to put it on the gazebo yet. This is the second one I have ordered and was satisfied with the first. So glad I was able to reorder. Thanks Billie"


Verified
2/5

2016-04-08

My Gazebo is no longer beautiful. So sad.

"I have an older gazebo. The canopy had a well-fitted central wind vent and 10" double valances with side curtains that made it look like a spa. Still in excellent shape. Cost a lot from a specialty store originally. Original canopy lasted 7 years. My first replacement, ordered through another big box store, lasted 3 years before the canvas tore. Now, after 10 years, I was lucky to find a place that still made the style of canopy I needed. This time I placed my order for a replacement canopy from Garden Winds through the Costco website . I chose the "better" (expensive) quality material because I hoped it would last longer. The ordering process was easy, and the speed of service was excellent. I was so excited to get it just 4 days after ordering. Unfortunately, "rip-stop" does not mean waterproof. First recommendation I saw before I even opened the bag, was "It is highly recommended that you treat the canopy with Scotchgard". That should have warned me off, but I went ahead, treated it with 2 cans of Scotchgard, and put it up.
Problems:
1. The grommet holes for the corner finials are too small - I bet manufacturing knew that but didn't care - there is no way anyone would think that a finial post would be 1/4 inch in diameter. I will have to modify with larger grommets it to make it work. I can do that.
2. The centre vent cover is at least 6" too big in each direction. I will have to modify it to make it work. Okay, I am willing to do that.
3. The biggest disappointment: the side valances are so meagrely sized that they do not cover the tops of the side curtains. Besides that, the binding sewn along the edge of the valance is not lying flat and as a result the whole thing now buckles and looks cheap. I will have to modify it by sewing on the old valances from the torn canopy I had kept to make it look decent. This is a big job, and it scares me. Why am I doing this when I should just send it back???
Unfortunately, my husband had thrown out the box and the shipping papers, so I can't return it, which by the way, would cost me $50. handling plus the shipping fee back to California. So what I really should have done is thrown out the whole perfectly good metal frame and bought a new gazebo. Consumerism at its worst.
"

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Verified
5/5

2016-04-07

Super fast delivery to my front door

"I ordered a set of replacement cushions for an outdoor patio set on a Thursday afternoon and they were delivered to my door by Friday at noontime! Great product so far."


Verified
5/5

2016-04-07

Sunny Shady

"Our weather has not let us put up our gazebo yet :( We are really impressed with the quality of the canvas and the speed of delivery. Will highly recommend your company to family and friends. "


Verified
5/5

2016-04-07

We are covered !

"Our order arrived so fast. It fits perfectly. Looks wonderful. Very pleased."


Verified
5/5

2016-04-07

Alleycat in La Mesa

"Great product. Better quality than the original. Slight difference than the picture shown. The trim on the canopy is the same beige color as the rest of it. Very satisfied. Thank you."


Verified
5/5

2016-04-07

Fast service

"I love my canopy top. It's made of durable material too! Always enjoy shopping with your company!"


Verified
5/5

2016-04-07

"The item was correct and received in a timely manner."


Verified
5/5

2016-04-07

"I was very happy with my order and it only took 3 days to receive it. Very happy here in Nor Cal...????"


Verified
5/5

2016-04-07

Super Express

"Ordered Thursday before the long Easter weekend and the canopy arrived the following Monday"


Verified
5/5

2016-04-07

Rapid Response

"After a devastating hail storm here in texas our gazebo top was shredded. I replaced the top just 7 months previously. After pulling up website i was able to quickly find the replacement and place my order. The replacent was delivered even before insurance showed up for damage evaluation. Great service."


Verified
4/5

2016-04-07

Fits

"The canopy fits just about perfect, 2 of the Velcro tabs weren't aligned quite right. On the horizontal side of the swing. The padding on the seat pad could use a little more fill. You can feel the front support bar on the leg area when you are sitting on the swing. Looks good seems of good quality, time will tell."


Verified
5/5

2016-04-07

Good product, great service!

"Ordered a replacement canopy and it was delivered within 2 days. It was missing the top tier, so I contacted their support team, who was fantastic. Shipped the missing piece the same day and I received in 2 days. Will definitely use again!!!"