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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
4/5

2016-04-06

Ripped canopy replaced

"We were very pleased with the delivery time, and the description of the product was very accurate. "


Verified
2/5

2016-04-06

Better quality, poorer fit

"The canopy arrived in time for the weekend party. The material would appear to be better than the original. It lacked the attached velcro loops underneath but it was obvious the fit would be tighter than the original so it wasn't a big deal. The bad part...even after readjusting the columns, checking for square, re-tightening columns and then leaving the canopy on throughout the next (warm) day-it was never possible to get the last corner of the canopy on the attachment post! In the end, the canopy is about 1.5 to 2 inches short. With a party looming - I made it work by just letting the canopy corner hook on the post, not the grommet as it is supposed to..."


Verified
5/5

2016-04-06

cml

"This is the second awning we've purchase from you for this porch swing. The original lasted about 6 years, the first replacement lasted 4 years, and we hope to get at least four to six years from the one we just purchased. I would also like to purchase the arm rests, but did not see those offered on your web site. cml"


Verified
3/5

2016-04-06

Don't have our items yet

"Since the items we ordered are backordered until at least April 30, 2016, I can't really rate the service yet. It would be nice to occasionally hear from Garden Winds, so we know that our order is still active and what the current status is."


Verified
4/5

2016-04-06

"Website needs improvement.....signing in is pain."


Verified
5/5

2016-04-06

Cool

"Our replacement canopy arrived quickly and easily installed with help from a second person. Very satisfied."


Verified
5/5

2016-04-06

GREAT CANOPY

"Better than the factory canopy"


Verified
4/5

2016-04-06

Tough install

"The canopy was EXTREEMLY difficult to put on. It took 4 adults tugging and pulling with all they had, and bending the framework of the gazebo to get it on. Support staff via the phone, was helpful in reassuring us that the top would not rip. It did not, the framework of the gazebo did, but we did get it on."


Verified
5/5

2016-04-06

Quick Delivery

"I can't believe how fast my replacement canopy came. It arrived within days and was well packaged. "

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Verified
5/5

2016-04-06

Fast & Easy

"This product is exactly as needed and was delivered fast too! "


Verified
5/5

2016-04-06

Quit sending these requests!

"Quit sending these requests! I previously responded to Garden Winds with 5 stars nut I may remove a few stars due to these intrusive emails from "Reseller Ratings"."


Verified
5/5

2016-04-06

Buy From this Vendor!

"Perfect match, great quality, and arrived in less than 48 hours!"


Verified
5/5

2016-04-06

excellent service

"The order was received 3 days prior to the estimated date. The top is far superior to the original and we are looking forward to putting on enjoying it this summer. Thank You for the great service."


Verified
5/5

2016-04-06

Easy!

"They had exactly what I needed anb it was shipped promptly & received quickly in perfect condition. "


Verified
5/5

2016-04-06

Great Company

"Customer Service was Attentive to My Needs.And The Kazebo Top Is Perfect! "