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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-03-24

LOVE LOVE LOVE MY SWING CUSHION

"WE RECEIVED OUR 3 PERSON SWING CUSHION I JUST LOVE IT SO VERY CUSHIONED, WHAT A GREAT PRODUCT FOR THE PRICE, I WILL ALWAYS ORDER FOM THIS STORE AND TELL ALL MY FRIENDS ABOUT IT THANK YOU SO MUCH FOR HAVING AN AWESOME SITE"


Verified
5/5

2016-03-24

"Love my gazebo from lowes but was worried I couldn't find a replacement canopy also needed a replacement canopy for my Martha Stewart gazebo as it had shredded. Was thrilled to get replacements for both. Was great to get the Martha Stewart in a different color both replacements better quality then originals. Shipping was fast. "


Verified
5/5

2016-03-24

sale was "made in the shade"

"My purchase of a patio swing replacement canopy was easy at this site. Look-up of my item was simple, shipping was fast, and the product was as indicated."


Verified
5/5

2016-03-24

great

"nice place. lots of stuff
"


Verified
4/5

2016-03-24

Great Selection, fast delivery

"Excellent selection of replacement canopies for any store bought gazebo. You'll find what you are looking for at Garden Winds."


Verified
1/5

2016-03-24

Pregnant squirrel is costing me a lot of money!

"I bought my original patio set at Walmart, the Hillcrest four pc. Conversation Set consisting of two chairs and a love seat with box seats and pillow style backs. Sadly, this spring a squirrel ripped open two of my cushions and stole the filling for her nest. I was thrilled to find the Garden Winds site offering replacement cushions. Although only two of my cushions were destroyed by the squirrel, I would need to buy the whole set, but that was okay with me as my old set was faded. The photo on the site is exactly like my set. I clicked on the photo, changed the color selection from Beige to Sage Green, the Quantity was already filled in with the number 1 so I clicked on Add to Cart and Checked Out. Because I never needed to scroll further down the page, I never saw the notice that stated the Garden Winds cushions had no buttons on the cushions nor did I see the photo showing no buttons on the pillow dimples. It is perfectly possible to select and complete the purchase without ever seeing that the cushion set would NOT be identical to the originals as shown in the first photo. The back cushions I received are stuffed with very hard filling, and are not comfortable at all to lean back on as the originals are. My original set also had seat cushions for the two chairs which were slightly smaller than the love seat cushions. Turns out Garden Winds replacement ones are all the same size, and do not fit correctly in the chairs. The replacement cushions I received are not actual replacements as the two chair seats do not fit the chairs and all of the seat backs are too hard and bulky and not comfortable as the originals were. Returning them is possible for 30 days, but the original shipping cost will NOT be refunded and shipping them back will NOT be covered, thus costing me in excess of $100.00 for NO replacement cushions!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-03-23

"ordered swing canopy striped for $67.99 got beige canopy for52.99,called customer service told them was on display on garden winds site, was told not avalibe material was better. wouldnot credit back difference."


Verified
5/5

2016-03-23

Pat's Gazebo

"Website was easy to use, delivery was quick and I was really impressed with the color and quality of the replacement cover I purchased. I would definitely buy from this site again!"


Verified
5/5

2016-03-23

Spare

"Alway have a spare if installed cover gets damaged.Don't have to wait.Being retired it should not matter but hey it is nice to enjoy the outdoors."


Verified
5/5

2016-03-23

Fast & Furrious

"Placed my order on a Wed and it was shipped that evening. Delivery firm stated that delivery would be the following day up to 5 PM which gave me a good laugh. Shipment came from California and was being delivered to Canada across the border from Detroit Mi,
They did try to deliver on the Fri. however no one home to accept the delivery but was successful on the Monday. All in All I am quite happy and am now just waiting for summer so that I can put up the gazebo again.
"


Verified
5/5

2016-03-23

Fast as the Winds.

"Fast updated web site to "Very Fast Winds shipping" I am so "happy" your business is a hit. Keep up wonderful work."


Verified
5/5

2016-03-23

Love my replacement canopy...it fit perfectly!!!

"It came nicely packaged, and delivered promptly. Looks great!!"


Verified
5/5

2016-03-23

Seamless satisfaction

"My online order experience with Garden Winds was simple and seamless! The product was just as described and delivery was right on time! The quality is better than factory original! I will definitely do business with Garden Winds again!"


Verified
5/5

2016-03-23

BEST COVER

"Fits better then original and you can see the quality is much better. I also want to thank you for how fast it got here. "


Verified
5/5

2016-03-23

replacement canopy

"Perfect Fit much better quality than the original."