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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-03-22

Very Satisfied

"I found exactly what I needed. The order was placed and immediately confirmed by email and was shipped and delivered promptly via Fedex. Would purchase again."


Verified
5/5

2016-03-22

Once again!

"As usual, great product but more importantly, great customer service."


Verified
1/5

2016-03-22

the velcro strips to connect to the frame are too short

"The canopy was about 5 inches off the ground and the strips to connect the canopy to the gazebo are too short, and I had to go to purchase velcro strips which do not work well. I would not bought if I knew this."


Verified
5/5

2016-03-22

Gazebo Canopy Impossibility

"Canopy Material much improved from original from Sun Joy purchased from Big Lots. However, sizing way off for a 10 X 10 size. Grommets pull out of corners which should be reinforced and correctly placed. Maker of product needs to MEASURE to fit size of frame! Customer Service rep., Justine, was very fair and helpful and I would work with Garden Winds again when this sizing problem gets corrected. I appreciate a company that understands and makes improvements when necessary and puts the customer first."


Verified
5/5

2016-03-21

Great replacement canopy

"I was looking at throwing out the whole canopy frame structure and buying a new unit at twice the cost. Garden winds provided an excellent replacement canopy that is a great product at a fair price. "


Verified
5/5

2016-03-21

Garden Winds has you covered

"We have a JCP gazebo purchased in 2011 and it nice to be able to find a quality replacement canopy. My son has a 2012 JCP gazabo and We can get a quality canopy for him also. The service is great and item is shipped promptly. We are very satisfied and hope to do business again when necessary."


Verified
5/5

2016-03-21

love my canopy..

"this is the second canopy I have purchased from your company and just like the first one it is just what I expected.....service was great...received product quickly and installed it same day.....now I'm sitting and swing outside under the canopy rain or shine.....

thanks again......becky lowery

"


Verified
3/5

2016-03-21

Can you make it fit?

"Ok so it has to be tight, but this is ridiculous we managed the lower portion, just, but the top cover even with two stong people working together still has one corner free. ???? "


Verified
5/5

2016-03-21

Better than the original!

"I just received the replacement canopy and I am very happy, it fits perfectly and is of better quality than the original. "


Verified
5/5

2016-03-21

"very satisfied with the delivery time and the tracking record"


Verified
5/5

2016-03-21

Job well done

"My son and I had a pretty easy job of replacing canopy thank you"


Verified
5/5

2016-03-21

"Fast shipping. Good product."


Verified
5/5

2016-03-21

getting burned under the tent.

"We purchased a canopy top two years ago but it was very tight getting it on the frame and it didn't last long enough for the price. We got tears in it when we were putting it on and taking it off. I don't think it is as sturdy as we would have liked it but we can't afford to build a sunroom."


Verified
3/5

2016-03-21

I'LL JUST KEEP WAITING

"I HAVE ORDERED A REPLACEMENT CUSHION FOR OUR 3-SEAT SWING TWICE NOW; AND,
TWICE NOW I HAVE BEEN TOLD THAT THERE WAS A MANUFACTURING PROBLEM. MAYBE,
THIRD TIME WILL BE THE CHARM.
"


Verified
5/5

2016-03-21

We're covered again

"After a fierce wind storm ripped up our canopy, I found the receipt for it. It had lasted over 5 years and I had all the information to order a new one from Garden Winds which arrived promptly. Thank you Garden Winds"