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Product & services pricing
3.87/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.58/5
Customer service:
4.06/5
Return/Replacement policy:
4.07/5

Verified
5/5

2022-05-22

Patio swing canopy

"I searched nearly everywhere to buy a new patio swing canopy. I texted Garden Winds a photo, my measurements, and where I thought I had purchased it several years ago and they told me what I needed to order a couple hours later. "

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Verified
5/5

2022-05-22

Perfect fit

"Originally purchased the gazebo at Big Lots and needed to replace the canopy. Fit perfectly and shipped sooner than anticipated which was great"

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Verified
3/5

2022-05-22

Seems to be the right one but too tight

"The garden winds canopy experience was ok. It seemed so easy.

However, when you order a canopy in Feb/March that you can't install until April, the 30 day guarantee is pointless.

The canopy seems to fit but it was extremely tight and we struggled to get it onto the support brackets. The inner valances don't lay over the inner rods correctly- they don't leave space for the hanger brackets.

The canopy topper didn't have a grommet for the filial ball that goes on the top. Thankfully, I could do that myself. The canopy topper was also too tight to fit properly on the support brackets too.

With only a 30 day return policy, it was too late to do anything about it.

The quality of the fabric itself seems good and I had been very hopeful. My gazebo is several years old. Maybe the newer ones are a bit smaller and that made all of the difference.

I am hoping that the fabric stretches some over the summer.
"

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Verified
5/5

2022-05-22

Canopy

"Had it in stock and only had to wait 4 days to receive it.
Great quality.
"

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Verified
5/5

2022-05-22

Satisfaction

"Just what I wanted, great customer service and it arrived very fast. Way to go."

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Verified
5/5

2022-05-22

Fast

"Easy to order very efficient"

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Verified
3/5

2022-05-22

"Canopy that I purchased didn't fit. Guess you don't make the replacement canopy I need. In the past when order they were the right one."

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Verified
5/5

2022-05-22

The replacement canopy tops are perfect

"My shipping was great and on time I am very pleased thanks very much "

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Verified
5/5

2022-05-22

Gazebo top

"Replacement top for my 10x12 Gazebo. Great Product exact fit.
"

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Verified
5/5

2022-05-22

Great replacement

"I ordered the Garden oasis replacement canopy in blue. First time ordering a color. Loving the color! Have received many compliments! Highly recommended.

"

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Verified
5/5

2022-05-22

Very satisfied

"Cover fit perfectly, very pleased. "

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Verified
4/5

2022-05-21

Hope It Lasi

"No instructions; VERY hard to stretch on……..took two strong people. Very nice looking. However, a very small tear appeared. Hope it lasts!! Ordering experience went well; received in timely fashion "

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Verified
5/5

2022-05-21

I HATE REVIEWS!

"I was so happy to find the right gazebo top and to get it delivered so quickly. It fit pretty good as well. thank you for this service."

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Verified
5/5

2022-05-17

GW

"Fast service and quality merchandise"

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Verified
1/5

2022-05-21

Customer service is lousy

"The top didn’t fit and they didn’t believe me. Also the holes are to close to put poles in for the top. We have a 12x12 swan gazebo. They have certain steps you need to follow. I’ve done most and they still wanted more. Plus $12 taken out of return if you return it. "

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