ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
4/5

2015-12-20

"I have ordered 3 times and have received excellent service and products "


Verified
5/5

2015-12-20

"The website is very easy & shipping delivery was a breeze!!
Thank You Very Much
"


Verified
5/5

2015-12-19

"We love the privacy panels we purchased from garden winds. They were exactly as advertised and a quality item for a reasonable price!"


Verified
5/5

2015-12-19

"I received the correct product quickly. I installed it and the fit was perfect.
Larry C
"


Verified
5/5

2015-12-19

"Fast service. Would buy from again."


Verified
3/5

2015-12-19

"I received a conformation notice showing it was ordered. That was it until I wrote back to find out, several days later, where my order was. It kept telling me to go to tracking. Which I never found. But when I wrote a letter to customer service, and got a response, back, immediately. Was told it was back ordered to the end of April. at least now I know and it is on my 2016 calendar. Hopefully, I get my order. "


Verified
5/5

2015-12-19

"We ordered a replacement canopy and awning through Home Depot it arrived promptly but only had the canopy. We returned it to our local store then ordered what we needed by phone directly with a Garden Winds rep she was great and we had the set within 5 days. The rip lock material is fantastic way stronger than the original canopy and awning we had. We will order directly from Garden Winds in the future for all our back yard items"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2015-12-18

"I'm disappointed the item I ordered will not be available until April 2016."


Verified
5/5

2015-12-18

"product arrived when it was supposed to - packed well"


Verified
5/5

2015-12-17

"I have used Garden Winds many times over the years and they always have what I need in stock and ship the items out in a very timely manner."


Verified
5/5

2015-12-17

"This is the third gazebo canopy cover I've ordered from Garden Winds. I won't actually open this one until spring, but the two earlier covers seemed to be well made, with good materials and correct sizing. They seem to last through two summers (brutal California Central Valley summers), which is as much as I can expect.

Speed of service was remarkable. I ordered the cover, and it was here two days later.
"


Verified
5/5

2015-12-17

"When I talked to a representitive they were very helpful with my options and my order."


Verified
5/5

2015-12-17

"Happy with speed of shipping. Won't open item until spring. But hoping everything fits. "


Verified
5/5

2015-12-17

"I was happy with Garden Winds but not shipment by FedEx. The package was delivered to the wrong address and only the next day after I went through the process of making out a claim, did it show up at my door. (Delivered by the homeowner to where it was delivered.)"


Verified
5/5

2015-12-17

"Perfect fit. Nice product. Well worth the price. Great service helping me decide on the proper replacement model."