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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-10-30

"Very satisfied from time of placing my order, time in transit, cost and quality.

"


Verified
5/5

2015-10-30

"Exactly the replacement part I needed. Fast shipping. Thanks"


Verified
5/5

2015-10-30

"Fast shipping and perfect fit. "


Verified
2/5

2015-10-30

"I bought a replacement top and at the end of the first year, I found it to be brittle. I know that I can.t use it next year. I guess that I made the mistake of ordering it too soon and it sat in the box in my garage for about a year before the original wore out I have ordered another replacement to arrive at my place in April 2016 The person I talked to when I placed the order was very helpful. Thanks Al Eichler"


Verified
5/5

2015-10-30

"I am happy with the product but I e-mailed you to find out if I could order a cover for that particular swing because mine is not going to last another year. I am in need of a cover like the one that came with my swing. I have gotten no reply. "


Verified
5/5

2015-10-30

"Nice product, better than original"


Verified
4/5

2015-10-30

"Description of single or double tier not clear. Would be nice if dimensions were accurate. Had difficulty finding my exact canopy. But it came very quick."


Verified
5/5

2015-10-30

"I was impressed that Garden Winds could identify the canopy I needed and that it arrived 2 days later. Thank you very much!"


Verified
5/5

2015-10-30

"Impressed with your quick service. I purchased a canopy cover that did not fit, returned as per instruction. I was issued a full refund very quickly. I ordered another which arrived in 5 days and it fit perfectly.
Thanks for you speedy service.
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-29

"Description was accurate dimensions were right on. Express shipping was unexpected and was very happy with it. Even got an email letting me know it was delivered "


Verified
5/5

2015-10-29

"This is the second time we have bought from Garden Winds. Package arrives right on time and the item fits just as expected. The quality if the top is excellent. The first top from Garden winds lasted 5 years and would have lasted longer had we not had 120km winds come through. Even with that, there were only about 5 tears in the top."


Verified
5/5

2015-10-29

"your costumer service maricela was very very good to helping me to find the right canopy replacement i want to tank her for a good job. tank you (casiello)"


Verified
5/5

2015-10-29

"Very fast and efficient, so glad they had the canopy as we have had the swing for a long time. Good price, fast shipping. "


Verified
5/5

2015-10-29

"Came quickly. Got perfect. Looks great'"


Verified
5/5

2015-10-29

"Fast service and excellent quality!
"