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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-27

"The product was of good quality and I received it before the actual date at
which it was originally backordered.
"


Verified
5/5

2015-06-27

"This is the 4th cover and netting we've had for our gazebo and it is the best fit and quality of the four!"


Verified
4/5

2015-06-27

"Service was wonderful. The only reason I didn't rate a 5 is because I didn't realize that gazebo replacement didn't come with the side panel curtains - only the netting. Doesn't make sense to me. I wish it had been noted. Other than that, product was of very good quality and arrived very quickly! Would recommend to others!"


Verified
5/5

2015-06-27

"I waited to review this item until we actually used it! This product thus far is better than the original canopy our gazebo came with. Its thicker and tighter - no more drooping and water pockets! Holding up very well. I was able to get 3 years out of the original - I expect at least that with this..if I don't - I will update my review."


Verified
5/5

2015-06-27

"I am really satisfied with the service. It was very easy to place the order. The delivery of the product was made very fast.
I look forward to order more products with your company.
"

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Verified
5/5

2015-06-27

"Easy to find and order. It showed up when they said it would, and I didn't have to wonder. It is great quality stuff to resist the weather out here in southeast Texas, and it is fit to tight tolerances, meaning it stands up to the high winds better. I know it won't last forever, but I'll keep buying replacements here because the alternatives don't last nearly as long. Great product. "


Verified
5/5

2015-06-27

"This is my 3rd canopy from Garden Winds. It holds up really well. I've had my Gazebo for about 10 years. I never take it down during the winter and I live in the rainy Pacific Northwest. Extremely high winds took out the canopy one year and snow ruined it another time. I may start taking the canopy down during the winter. If I do I know I'll have the canopy for at least 15 years. Best product ever."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-27

"This is the second canopy top I have ordered from here. The first one lasted a year. We have very hot weather with windy conditions. I hope the riplock wears a little longer."


Verified
5/5

2015-06-27

"replacement canopy was sent right away, and was received on time was very happy with product"


Verified
3/5

2015-06-27

"As my order is on back order I am neither."


Verified
5/5

2015-06-27

"great service fast delivery"


Verified
5/5

2015-06-27

"Due to the fact that ordered the wrong replacement canopy.
I contacted your company and advised that I was returning it. Spoke to Rachelle in your Customer Service Dept. Upon discussion as to what canopy I required she advised that I take a picture of the gazebo frame and forward it to her. I did and within a couple of hours she was able to show me the correct canopy for my needs .
Her service and advice was excellent.
"


Verified
5/5

2015-06-27

"The swing canopy I purchased fit like a glove! It was almost as if it was made for my swing. So nice to find a company that sells just the canopy--our swing was in great shape and we were thrilled to have found this item instead of having to replace the whole thing! Thank you, Garden Winds!"


Verified
5/5

2015-06-27

"This is my 2nd or 3rd time ordering with garden winds,..very satisfied all the time...just when i thaught that there ws no more hope with my canopy, garden winds always delivers1"


Verified
5/5

2015-06-27

"We love sitting out under our pergola now that we have our canopy over it. The house plants are loving it too."