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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
3/5

2015-06-26

"The customer service was outstanding. But I was surprised to see that there were no instructions with the product. Very hard to assemble and with no instructions for process guidance very frustrating."


Verified
5/5

2015-06-26

"Just got around to putting the canopy on, my husband has been in the hospital for surgery twice in the last two months. The canopy fit perfectly. Very pleased with it, just thought it was a little expensive, cost within a few dollars of the entire gazebo when I bought it a few years back."


Verified
5/5

2015-06-26

"order was filled with lightning speed action. couldn't believe how fast our canopy got here. "


Verified
1/5

2015-06-26

"Arrived quickly and in good condition. Cor very nice."

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Verified
5/5

2015-06-25

"The Canopy is very nice. My nephew put it up for me and the only thing I can say is it is not the color I ordered. I ordered the green like I had last year. I will keep it but I wanted you to know. The service was good otherwise.
Barbara Mullen
"


Verified
5/5

2015-06-25

"Very easy to use web site and was delivered very quickly (3 days)."


Verified
4/5

2015-06-25

"The new canopy was great, but not as thick as the original, so it lets light through."


Verified
5/5

2015-06-25

"Fast shipping and the product was as advertised."


Verified
5/5

2015-06-25

"It was a very easy experience ordering with Garden Winds. I ordered a replacement canopy for my gazebo that I purchased from Big Lots. The order was shipped very quickly and was extremely easy to install and makes my gazebo look brand new. "


Verified
5/5

2015-06-25

"Received my order on schedule. This is the 4th time I have ordered and the delivery is prompt. I will be ordering again."


Verified
5/5

2015-06-25

"Great customer service! Thanks."


Verified
5/5

2015-06-25

"a marvellous shopping experience. product arrived when promised."


Verified
5/5

2015-06-25

"When I started my search for a canopy replacement I did not have any manufacturer numbers that would correctly identify the product I needed. However, Garden Wind's description of the canopy and the variations incorporated over several years of production; made selecting the right product easy. My order was processed quickly and correctly. I easily installed the product by myself and it looks great! Historically, I have not shared my product experiences with the public unless it was extremely bad. However, I am so impressed with Garden Winds commitment to excellent customer service; I felt compelled to let you know so your concerns would be resolved. Great company.....great product....great customer service! Thanks Garden Winds!!!"


Verified
4/5

2015-06-25

"Actually I was very satisfied with the fit and ease of installation of the main canopy cover. It was just the fit of the upper cover which was very loose . This of course was due to it being a universal cover and did not call for the diminsions of the upper cover. Not a serious problem."

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Verified
5/5

2015-06-25

"The website was very informative and easy to use which made it very simple to place my order"