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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-19

"No complaints! The service was fast and efficient. The product 2as exactly what we were looking for."


Verified
4/5

2015-06-19

"I was expecting better quality for the canopy
it wasn't easy to replace it.
"


Verified
5/5

2015-06-19

"Was very happy to have found the right canopy for our 14 year old swing."


Verified
5/5

2015-06-19

"Was very pleased with my replacement canopy for my gazebo i think itis better than when i first bought it thank you"


Verified
3/5

2015-06-19

"Shipped and arrived fast.Product was about an 1" short on all sides went on extremely tight.Had a zipper that was only partially sewn on shows daylight thru the top.several seams had loose stitching."


Verified
5/5

2015-06-19

"Delivery was fine! Now to take it to the lake to make sure it fits! Will let you know!"


Verified
2/5

2015-06-19

"Didn't quiet fit right !! Top Cover was out of Square !!"


Verified
5/5

2015-06-19

"Extreme ease of service and delivered before expected. Very efficient"


Verified
5/5

2015-06-19

"Very satisfied with the purchase and the product."


Verified
5/5

2015-06-19

"Requiring respondents to submit commentary without providing incentive is a sign of poor sampling if the goal is to obtain a reliable picture of customer satisfaction. The commentary requirement undoubtedly reduces the sampling frame primarily (though not exclusively) to those who have strong opinions, and likely skews the response base in favor of those who have had negative experiences. Had I less time or more e-mails in my inbox, I would simply have discontinued this survey and deleted the prompting e-mail without a second thought. Consequently, Garden Winds will likely be disappointed if it is expecting this satisfaction survey to reliably portray the proportion of its customers who have had an overall positive outcome. As for the actual product, I got what I paid for in a timely fashion and am very happy with it. P.S.: I have only just now observed the incentive, but not up front as it should be. Instead, it is in the lower right of the page and only became visible as I scrolled down. Therefore, the effects I listed in my original comment are likely not to be significantly diminished."


Verified
5/5

2015-06-19

"Very good fit and reasonable color match"


Verified
4/5

2015-06-19

"Purchased an upgraded canopy. I expected it to be better than the original. When I received it, one piece did not fit(out of square) and the main had many flaws in material and workmanship.
I was copinsated and for that fact the high rating.
"


Verified
5/5

2015-06-19

"This canopy was a perfect replacement for my tired, worn out old one!!!"


Verified
2/5

2015-06-19

"Garden Winds service is good, but product quality and making is not very good. The canopy was made from cheaper fabrics than original canopy that we had. The fabric stretch and when it rains, water accumulate on all the edges of the canopy and we have to run out side in rain to push up the canopy from inside so water will not crash the canopy. We also noticed that water leak though the material and I see the water drops inside the canopy. This never happen with original fabrics. So I am very disappointed in this product with the amount of money that I paid for it. "


Verified
5/5

2015-06-19

"we ordered during inventory and it still got here fast"