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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2015-06-14

"The cushion is somewhat narrower and much thicker than the original but my wife likes thicker because it is now easier to get out of the swing"


Verified
5/5

2015-06-14

"No issues, product came within a week and was the proper fit. Completely satisfied."


Verified
5/5

2015-06-14

"Love it. Fast shipping. I should have. Ordered the matching canopy also since I was so pleasantly surprised. Thank You !"


Verified
4/5

2015-06-14

"product not the same as what it was replacing. "


Verified
4/5

2015-06-14

"I had trouble installing the canopy due to the material being a little tight. In the install one of the grommet holes actually tore, and I am afraid this will lead to premature failure. I also paid for the premium material, and I don't think it was worth the extra price."


Verified
4/5

2015-06-14

"I was not happy about paying a restock fee when I accidentally ordered the wrong color. I did re-order the correct color but still paid a restock fee. Not good customer service. "

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-06-14

"Thinking that I had purchased from JCPenney in 2011 or 12, (replacements are not interchangeable between these model years) my call to customer service was less than helpful. After searching my Visa purchases, discovered it was purchased in 2010! Online ordering a breeze. I was surprised how fast the order shipped and then I received shipment tracking information. Canopy install was a little struggle as the replacement was a bit smaller than the original. I'd do this again (but not for a while, hopefully!)"


Verified
5/5

2015-06-14

"Web online order was fast and simple. My delay in filing this
report was intentional. The canopy survived; strong winds and rain didn't destroy it. The fit continues to be tight and looks like right out of the box. Excellent product and service Reseller, THANK YOU.
"


Verified
5/5

2015-06-14

"I received my replacement canopy sooner than I originally estimated, and it fit perfectly. I would recommend Garden Winds for everyone I know."


Verified
5/5

2015-06-14

"Excellent
please DONOT send me email or text
"


Verified
5/5

2015-06-14

"Great Quality super fast delivery!"


Verified
5/5

2015-06-14

"Fits just fine and looks Great. Very happy with this canopy."


Verified
5/5

2015-06-14

"Very satisfied. Well made. Fits perfectly. Looks great. "


Verified
5/5

2015-06-14

"GREAT QUALITY, SPEEDY DELIVERY, WHAT MORE COULD ONE ASK FOR."


Verified
5/5

2015-06-14

"Fits perfectly. And seems to be of good quality "